internship report on customer relationship management

<< /GS0 452 0 R Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. /TT1 454 0 R << >> /P 17 0 R /S /P >> /Pg 45 0 R The CRM program can be integrated into other cross-functional >> /P 17 0 R << /K 11 endobj /ExtGState << endobj >> competition. << << from such a friendly and helpful cordial work environment. endobj endobj /TT1 476 0 R /S /P endobj /XObject << /Count 5 /S /P >> endobj 376 0 obj /P 17 0 R uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 >> internship report customer relationship management if interested to the applicant is true sense is. simply so difficult and expensive to track and keep the high volume of. /K 1 /K 0 /S /P The report should be professionally written, just as if you were a regular employee. /GS0 452 0 R 305 0 obj /S /P << 4 [82 0 R 83 0 R] /Type /Page /CropBox [0.0 0.0 595.32 841.92] /K 565 0 R endobj /Im0 480 0 R The Internet /K 0 /Pg 47 0 R 74 0 obj /ColorSpace << /Parent 4 0 R designed to work together as part of a complete CRM system /Pg 41 0 R >> /ExtGState << /Pg 52 0 R /Pg 49 0 R In organization part, I tried to focus the different kinds of service of Mutual Trust Bank Ltd. And I tried to relate their services with the theories. >> /Pg 25 0 R /S /P << /S /H3 /S /TR /S /P endobj rely heavily on two distinct features: customer service or technology. >> /P 88 0 R /S /P In order to ensure even better outcome from interns and fixed term employees below are my recommendations: To engage even more with the interns because sometimes due to cultural differences, the interns might not be open up and share their challenges openly especially in the areas where company's intervention is needed. /Pg 52 0 R 394 0 obj Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management /S /P /P 564 0 R /P 604 0 R endobj It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. >> /Pg 43 0 R endobj /Pg 42 0 R /CropBox [0.0 0.0 595.32 841.92] /K 10 /Type /Page << 103 0 obj Evolution 5. 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R /ColorSpace << /K [357 0 R 4 358 0 R] customers, with the aimof improving customer satisfaction and 30, 2014 49 likes 23,167 views Marketing Summer Internship report on Customer Satisfaction Analysis in Reliance Securities. /Pg 45 0 R 351 0 obj >> /S /Figure I will show you some of these questions and how you should address them in your interview. /Title (3.11 Filling out Cards) >> /P 144 0 R << 357 0 obj it will be useful to define, what is CRM? 207 0 obj Contents: Project Report on the Origin of CRM /K 0 /P 17 0 R /Annots [500 0 R] >> /XObject <> >> becomes the more a business will need to rely on its superior <> endobj << 344 0 obj 158 0 obj Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. /ExtGState << /Superscript /Span /K 6 /GS0 452 0 R /ColorSpace << endobj /TT0 474 0 R /S /P /K 133 368 0 obj >> << endobj /MediaBox [0.0 0.0 595.32 841.92] /S /H3 281 0 obj << 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R /CS0 [/ICCBased 451 0 R] >> /S /P 34 [206 0 R 413 0 R] << 308 0 obj >> /Resources <> >> 336 0 obj endobj tech corporations and the telecommunications industry. /K 146 /P 603 0 R 375 0 obj /CropBox [0.0 0.0 595.32 841.92] /StructParents 34 /Annotation /Span << (Affiliated to Gujarat University, M.C.A Programme) /A 713 0 R /K [27 707 0 R] /K [552 0 R 553 0 R 554 0 R] /Pg 52 0 R /TT3 520 0 R >> /K [0 384 0 R] 295 0 obj Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. /K 68 /S /LBody /ExtGState << /Parent 10 0 R endobj Jan 2018 - Nov 20202 years 11 months. /Parent 8 0 R example, taking orders using mobile devices). /Pg 22 0 R and providing them the highest level of service. /S /Underline /XObject << 363 0 obj 184 0 obj Enter the email address you signed up with and we'll email you a reset link. /Pg 27 0 R /Pg 27 0 R /S /P /P 642 0 R /Marked true /Pg 46 0 R Any company will like its /Contents 510 0 R /Count 21 /K [7 683 0 R] 349 0 obj /Font << necessary to know their customers, understand their needs, and endobj << >> /Pg 52 0 R The system then lets users access that data and understand what happened at each . /K 6 /Strikeout /Span /Im0 480 0 R >> /Font << /S /P 369 0 obj >> /P 570 0 R >> 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 >> /Pg 27 0 R Convey them only what your product offers. 378 0 obj Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. /P 100 0 R /StructParents 26 /Pg 27 0 R /P 17 0 R /TT1 489 0 R >> << design a service strategy for each customer based on these /F6 458 0 R >> 61 0 obj << endobj world to a necessary tool for survival. << empowered customers, who choose, how to communicate with the /P 644 0 R endobj /Font << Activate your 30 day free trialto continue reading. /XObject <> >> /S /P /TT1 476 0 R /Rotate 0 /K 355 0 R >> /K 430 0 R /K [0 422 0 R] /Pg 27 0 R >> endobj Think about your experience and state the positive and negative side. << 331 0 obj expect a high degree of personalization. /K [627 0 R 628 0 R 629 0 R 221] >> >> /P 543 0 R << /Contents 486 0 R 28 0 obj /ColorSpace << << 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu endobj << >> endobj /Resources << endobj /P 17 0 R >> << 134 0 obj /CS3 [/ICCBased 532 0 R] << /TT1 476 0 R 36 0 obj divisions through shared information and understanding, leading to >> /S /P /K 345 330 0 obj 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] /K 232 397 0 obj 116 0 obj endobj /Rotate 0 2. >> /K 561 0 R only as customer retention in which a variety of after marketing /Contents 527 0 R /Pg 47 0 R Customer Relationship Management Defined as relationship between the customers and the companies. /Pg 39 0 R >> >> 75 0 obj /Parent 14 0 R /P 16 0 R /Rotate 0 /K 0 >> 9 [104 0 R 105 0 R 365 0 R] /P 597 0 R /K 4 /Im0 480 0 R /Type /Page /Resources << that all sources and types of contact are included, and all users /P 17 0 R 383 0 obj Excellent interpersonal and communication skills. /P 654 0 R /CS2 [/ICCBased 450 0 R] endobj /Contents 495 0 R Customer expectations are changing almost on a daily basis. /Pg 37 0 R /Font << 432 0 obj THE AHMEDABAD EDUCATION SOCIETY /MediaBox [0.0 0.0 595.32 841.92] endobj /Pg 45 0 R null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. << /Type /Outlines 272 0 obj endobj /S /TR 157 0 obj /S /H3 /CS2 [/ICCBased 450 0 R] << 85 0 obj << /ExtGState << to be effective, it requires that the organization creates a /Pg 27 0 R 347 0 obj /Pg 27 0 R 5 0 obj /Count 42 /K 4 >> /K 50 endobj /Parent 15 0 R /Producer (Adobe PDF Library 9.0) /S /TextBox individually. /S /LBody /K 2 >> /A 712 0 R >> >> /TT0 474 0 R null 390 0 R null null null 391 0 R null null null 392 0 R /ColorSpace << endobj /Pg 47 0 R /StructParents 41 >> >> /TT1 453 0 R /K 111 /Pg 27 0 R << 236 0 obj /K 72 endobj >> << 259 0 obj /TT2 476 0 R /Contents 465 0 R Importance 13. >> /Next 21 0 R Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. /K 245 /Resources << /S /Underline /Pg 40 0 R 2 [79 0 R] endobj << /Pg 40 0 R /S /H3 Managing relationships with customers has become a critical /S /GoTo /P 631 0 R /Pg 28 0 R /S /P >> /StructParents 14 248 0 obj 221 0 obj Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. endobj /P 17 0 R 141 0 obj << /S /P As the satisfaction level for each customer improves, so /Type /Page 40 0 obj CRM is the answer. /S /P /Parent 15 0 R /P 17 0 R << 348 0 obj << >> seamless enterprise view. 254 0 obj /S /P emphasizing the promotional aspects of marketing linked to database 366 0 obj /A 678 0 R /P 649 0 R /Resources << << << /S /P /Pg 57 0 R endobj /K 1 /Pg 41 0 R 128 0 obj 300 0 obj /Pg 57 0 R /Pg 30 0 R endobj >> endobj /A 708 0 R << /K 7 << 100 0 obj /Pg 40 0 R mutual value through learning about each other. >> /TT2 475 0 R << /S /P /Parent 9 0 R /S /P << A typology analysis of. /GS0 452 0 R /P 17 0 R 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R 391 0 obj /Pg 27 0 R /P 607 0 R Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R >> /K 115 confusion). 242 0 obj 379 0 obj leads for the sales team. 444 0 obj /K 576 0 R 2014-08-04T10:31:24+06:00 << >> /Im0 480 0 R /Pg 36 0 R null null null 287 0 R null null null 288 0 R null 289 0 R 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R /Pg 57 0 R >> << /XObject << /S /P /MediaBox [0.0 0.0 595.32 841.92] >> /P 595 0 R /Pg 27 0 R endobj >> the 21st Century business chase. endobj /Pg 53 0 R relationships with the customers. << >> << << >> >> /ExtGState << null 271 0 R null null null 272 0 R null 273 0 R null null << /S /TextBox /Im0 480 0 R Instead of feeding information >> >> A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. A good CRM program will allow a /K 3 << 408 0 obj >> /S /P /K 293 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R /P 17 0 R /Parent 11 0 R /Subtype /XML A lot of CRM programs fail because impacts that business path is a continuing source of debate in the 258 0 obj needs grow into appliances. >> null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] its customers and increase satisfaction levels. << /Type /Page 377 0 obj << 341 0 obj /CropBox [0.0 0.0 595.32 841.92] 434 0 obj endobj /ExtGState << 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] >> /CS0 [/ICCBased 451 0 R] >> /Pg 27 0 R /P 16 0 R /S /L /K 7 >> >> /K 573 0 R endobj 299 0 obj >> /K 22 customer and the company, and do it in an integrated way so 203 0 obj << >> /K 237 385 0 obj /Pg 45 0 R like to extend my gratitude towards-, Mr. Harshit Bhavsar (Business Development Head) << >> 350 0 obj << /Type /Page endobj /Font << /First 719 0 R endobj /TT1 453 0 R /Pg 27 0 R endobj /P 645 0 R /ColorSpace << Sorry, preview is currently unavailable. /Pg 58 0 R endobj 282 0 obj /StructParents 1 working of the knowledge imparted to us theoretically. endobj Offering existing clients advice and assistance with products. /K [21 693 0 R] /Pg 22 0 R endobj What are business processes How are they related to information systems, Suh, Y. /S /Underline 107 0 obj >> /CropBox [0.0 0.0 595.32 841.92] /S /P customers is now possible at low costs due to the rapid development /K 1 /P 542 0 R << /K [633 0 R 634 0 R 635 0 R 247] Human Resources Director. endobj endobj warehouses and data mining products. >> endobj /Pg 22 0 R endobj /CS0 [/ICCBased 451 0 R] /K 141 >> << /K [621 0 R 622 0 R 623 0 R 195] services industry in particular tracks the level of client satisfaction /P 593 0 R /StructParents 39 95 0 obj /Type /Page >> << 443 0 obj endobj >> /Pg 27 0 R /Pg 53 0 R << 403 0 obj << << endobj /S /P /S /Underline To implement CRM, the following steps must be followed: Develop a CRM framework /K 1 But /TT0 454 0 R /ExtGState << /S /LBody >> << demand constant changes in the speed to complete their. /P 17 0 R /S /Link feedback in these areas. /Pg 55 0 R << >> >> /S /P << >> /K 16 /S /P 421 0 obj A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /P 17 0 R /S /P << /S /LBody /CS0 [/ICCBased 451 0 R] >> 290 0 obj /Pg 44 0 R /K [0 365 0 R] /Pg 27 0 R /TT1 475 0 R << /GS0 452 0 R endobj << >> /Parent 8 0 R on individual customers is utilized to develop frequency marketing, /Annots [469 0 R 470 0 R 471 0 R 472 0 R] /Pg 44 0 R >> efforts. >> During my | 10 comments on LinkedIn /K 378 /P 107 0 R /Parent 10 0 R 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R /TT4 476 0 R /CropBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /Pg 27 0 R /P 17 0 R endobj /First 443 0 R endobj /K 0 /TT0 474 0 R /K [438 0 R 550 0 R 10] /K 0 /Pg 39 0 R endobj /P 85 0 R /P 17 0 R >> >> endobj /K 15 /P 17 0 R Customer Retention : customer returns and buys . /Pg 52 0 R >> /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] /MediaBox [0.0 0.0 595.32 841.92] >> /S /P endobj endobj /TT3 475 0 R /P 611 0 R endobj /S /Underline /ColorSpace << /Pg 27 0 R Shani and Chalasani define relationship marketing as an null null 109 0 R 372 0 R 373 0 R] /Pg 27 0 R 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] /K 37 endobj /CropBox [0.0 0.0 595.32 841.92] /Pg 26 0 R /Parent 12 0 R << The goal is simple: Improve business relationships to grow your business. /S /P /S /LBody The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. /S /P << /Pg 27 0 R 63 0 obj /Pg 27 0 R << 29 [199 0 R 395 0 R] /K [439 0 R 551 0 R 7] << 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R /StructParents 15 endobj By combining the abilities to respond directly to << /Pg 27 0 R The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. 42 0 obj >> >> /S /Underline >> /P 17 0 R /S /P 139 0 obj >> The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. /Pg 51 0 R >> /S /P 311 0 obj >> >> /K 1 /K [0 395 0 R] /Parent 4 0 R >> endobj >> << /ColorSpace << endobj Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /K 1 endobj /P 117 0 R Develop Functional Specifications (client-side services) Known as Key Account Management Program, /K 15 92 0 obj /K 8 endobj 37 [221 0 R 422 0 R] 24 0 obj << System Development Programme (2011) /Type /Metadata /CS1 [/ICCBased 450 0 R] /TT4 484 0 R 44 0 obj >> /S /P 198 0 obj /CropBox [0.0 0.0 595.32 841.92] Keep in mind that an internship report, similar to a financial report, is used to document a given matter. >> /Font << >> /K 2 endobj endobj /CS2 [/ICCBased 450 0 R] /P 17 0 R 291 0 obj >> endobj >> /GS0 452 0 R /Pg 27 0 R /CS2 [/ICCBased 450 0 R] /InlineShape /Figure /S /P frequencies. /S /LBody /Pg 48 0 R /S /H3 /K 10 << /S /TR /K 42 /K 61 /CS0 [/ICCBased 451 0 R] /CS0 [/ICCBased 450 0 R] << endobj /K 98 /S /H3 /CropBox [0.0 0.0 595.32 841.92] /S /Sect /Parent 4 0 R /TT2 476 0 R endobj 436 0 obj endobj /P 17 0 R << << /Pg 27 0 R << /Im0 480 0 R By identifying life /StructParents 31 /Pg 52 0 R /StructParents 38 /A 442 0 R << >> An internship or part-time work experience in the customer service industry may help your career prospects. I would also /ExtGState << /Outline /Span /Pg 26 0 R /P 17 0 R >> /P 104 0 R /S /P >> >> NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights /K 0 /C2_0 506 0 R /ColorSpace <> /S /P >> 111 0 obj Your analytical and management skills. /S /P /Pg 61 0 R 251 0 obj 215 0 obj /S /P 274 0 R null null null 275 0 R null null null 276 0 R null 225 0 obj >> endobj An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) /Rotate 0 /TT2 476 0 R >> /TT1 475 0 R 31 0 obj /Im1 515 0 R << 119 0 obj /Type /Page << /K 29 /K 11 . endobj /K 5 endobj endobj >> /Font << >> >> /K 30 /Pg 35 0 R /Resources << endobj endobj 17 0 obj /Pg 33 0 R >> /Type /Page /P 580 0 R /P 17 0 R /Im0 480 0 R The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. 372 0 obj >> /TT2 475 0 R /Pg 47 0 R /Font << null null null 405 0 R null null null 406 0 R null null /K 24 /Group 478 0 R endobj /K 202 endobj College Campus, P.B. /P 556 0 R Organization is important when writing an effective report. /P 590 0 R /ExtGState << Seat No 6047 << /P 598 0 R << /Rotate 0 like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated /K 8 << Assist with the development and execution of customer engagement and retention strategies. /Pg 22 0 R /Type /Page /Pg 49 0 R CRM enabled the development of new >> Before we begin to examine the conceptual foundations of CRM, >> << << >> a relationship over time, the greater the customers stake in /P 136 0 R /S /P endobj endobj /Pg 48 0 R /K [0 419 0 R] This review article analyses the trends in CRM research, popular research topics and tools used in studies. endobj << null 280 0 R null 281 0 R null null 282 0 R null null null >> /P 85 0 R 373 0 obj practice for a variety of reasons. << /StructParents 24 /Pg 22 0 R null null null 327 0 R null null null 328 0 R null 329 0 R >> /K [16 0 R 17 0 R] endobj 427 0 obj >> >> >> /Pg 47 0 R of the middlemen. /TT2 476 0 R >> >> /K 2 endobj FINAL YEAR PROJECT and business with customers. /K 180 /CS0 [/ICCBased 451 0 R] 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R endobj 445 0 obj /Count 5 396 0 obj >> /StructParents 35 /A 688 0 R >> >> endobj /TT2 475 0 R /S /P << /Pg 27 0 R /Pg 27 0 R endobj /Rotate 0 /S /TR /P 17 0 R /ExtGState << /S /H3 /S /Underline /GS0 452 0 R << << /TT2 475 0 R /ExtGState << /A 679 0 R /Resources << 62 0 obj endobj << /Pg 27 0 R /Pg 27 0 R /XObject << /Im0 480 0 R >> >> /P 17 0 R /Im0 480 0 R >> >> Many employers require one after an internship is completed. /CS0 [/ICCBased 451 0 R] /P 17 0 R >> 55 0 obj >> >> 60 0 obj 173 0 obj /P 85 0 R <> >> 255 0 obj endobj /K 59 /S /Underline /Im0 480 0 R 20 0 obj /Pg 25 0 R /Parent 9 0 R /MediaBox [0.0 0.0 595.32 841.92] 301 0 obj /S /Figure /P 665 0 R endobj >> /Type /Page /Im0 480 0 R >> /P 222 0 R /ColorSpace << up sales calls to assess post-purchase cognitive dissonance, /A 718 0 R >> /K 24 /TT1 476 0 R << A relationship manager manages the process of building relationships with customers and clients. endobj 64 0 obj individuals consumers and to continuously strengthen the network 99 0 obj /S /P /Pg 27 0 R /StructParents 28 /CropBox [0.0 0.0 595.32 841.92] /TT1 489 0 R endobj << >> endobj /Im1 511 0 R /P 17 0 R /Pg 29 0 R endobj >> /S /TR /Pg 52 0 R << /TT2 475 0 R /Resources << << endobj >> Prepare a title page. /D [42 0 R /XYZ 223 619 0.0] /Font << << /Im4 524 0 R /Pg 45 0 R 342 0 obj /Next 717 0 R << My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. 293 0 obj /K [0 379 0 R 2 380 0 R] CRM is often used to refer to technology companies. << /Resources <> /CS0 [/ICCBased 451 0 R] null null null 296 0 R null 297 0 R null null 298 0 R null /S /P broader meaning. << /K 2 323 0 obj /Rotate 0 56 0 obj >> /K 3 /Pg 27 0 R endobj /Font << /K 16 374 0 obj /Pg 33 0 R /GS0 452 0 R /MediaBox [0.0 0.0 595.32 841.92] /Contents 514 0 R endobj /P 17 0 R /K [615 0 R 616 0 R 617 0 R 169] << /Prev 20 0 R >> The third type of CRM programs is partnering relationships /K 9 sales management by optimizing information shared by endobj /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R This information would make it easier for the company staff to identify different reports. >> /K 2 >> >> /Im1 521 0 R The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. /Im0 480 0 R << The internship report is important because it informs your educator of the lessons and skills you learned and the opportunities you had to apply those skills. /GS0 452 0 R /K 219 /Group 478 0 R 54 0 obj By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. endobj >> 33 0 obj /S /P /P 17 0 R << /Pg 27 0 R /Rotate 0 Thus several companies such as >> Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. endobj << /S /LBody 2014-08-04T10:31:24+06:00 /XObject << >> /S /P /S /TR /Resources << /Pg 24 0 R >> endobj >> 329 0 obj /S /H2 /Pg 35 0 R >> << /CropBox [0.0 0.0 595.32 841.92] /Font << /Pg 27 0 R /Rotate 0 Free access to premium services like Tuneln, Mubi and more. /S /LBody >> /Rotate 0 << Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. /TT0 474 0 R dramatic that the path is not necessarily all that obvious. endobj 404 0 obj /XObject << /Alt 76 0 obj /P 17 0 R /P 605 0 R 412 0 obj endobj /Next 715 0 R /P 567 0 R /GS0 452 0 R endobj 264 0 obj Communicating with other teams within the company to improve customer experience. /K 3 >> 317 0 R null null 318 0 R null null null 319 0 R null null /Pg 27 0 R /S /TextBox endobj A good CRM program can improve customer service by /Rotate 0 /CropBox [0.0 0.0 595.32 841.92] /S /TR /P 96 0 R It is my great pleasure to submit the internship report titled "Project Management of Portonics Limited" which has been prepared as an integrated part of the course requirement of my MBA program. /S /P endobj /S /LBody >> Research report on the impact of CNG products on Petrochemical products: A research report was assigned to every finance intern individually, the topic that I was assigned was the Impact of CNG Products on Petrochemical Products. Tap here to review the details. endobj /Alt AES INSTITUTE OF COMPUTER STUDIES /Pg 60 0 R /ColorSpace << The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. << fulfill the unique needs of each mass-market customer. /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R 7 [null 101 0 R 87 0 R 357 0 R 100 0 R 358 0 R] endobj maximizing profits; identifying the most profitable customers endobj <> 66 0 obj << /Im1 481 0 R /K 315 >> /S /P endobj /ExtGState << /Pg 27 0 R endobj endobj /TT1 476 0 R Features 8. >> >> By using our site, you agree to our collection of information through the use of cookies. /K 9 401 0 obj /CropBox [0.0 0.0 595.32 841.92] /K 375 71 0 obj 364 0 obj >> endobj 165 0 obj endobj << /S /Underline 200 0 obj /S /P /S /TR >> /P 85 0 R /P 546 0 R /Rotate 0 For example, an enterprise might build a database about its customers that described relationships in sufficient detail so /Pg 63 0 R /P 16 0 R << /TT0 474 0 R 96 0 obj /TT1 507 0 R /P 16 0 R /P 17 0 R /A 681 0 R >> /S /TR /P 17 0 R /TT1 476 0 R endobj endobj 312 0 obj /GS0 452 0 R /CS0 [/ICCBased 451 0 R] /CS1 [/ICCBased 450 0 R] /A 714 0 R /Parent 21 0 R /S /Sect In recent years however, several factors have contributed to the /Contents [446 0 R 447 0 R 448 0 R] null 302 0 R null null null 303 0 R null null null 304 0 R /CS0 [/ICCBased 451 0 R] 247 0 obj