Absolutely amazing from start to finish. Changes won't be saved until you sign up for an Enhanced Profile subscription. Lorenzo Veratti is a luxury clothing brand based in the UK. Your review means a lot to us and we are looking forward to hearing from you again. Lost tracksuit disappointed overall Ordered a tracksuit from them and item has been lost in the post told me an internal investigation into this will take 28 days before anything will be done this is after waiting 2 weeks for my delivery to arrive at which point I will be told a refund will take up to 7-14 days in other words sold a product they didnt have enough of pawned customer off to keep money to earn interest off of possibly.Emailed several times to be told nothing can be done until the investigation is conducted. There is more business coming your way from us and his buddies. What are co-workers like at Lorenzo Veratti. We use dedicated people and clever technology to safeguard our platform. This is the Lorenzo Veratti company profile. Way. Hi AdrianHope you are well. Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. It is our pleasure assisting a wonderful customer like you. its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? Cheers! Hi JBThank you for leaving a review. Dont hesitate to purchase or contact Lorenzo. Cheers! The amount refunded will be reflected in the account after 3-5 workings days. SPEND 100, GET 20. Cheers! We are delighted that you share this wonderful feedback with us. Cheers! Excellent customer service. Thank you. Copyright 1995-2023 eBay Inc. All Rights Reserved. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. Customer service at its finest. Bought a coat in November. Happy New Year! Hi PhilThank you for sharing this amazing feedback with us. 73.9K followers. Hi AbuWe are happy to receive a 5-star review from you. Thank you. MOTION TWO TONE HOOD - SKY BLUE. Cheers! I would definitely buy from Lorenzo Veratti again. Very professional company and can tell they care about there customers. This means a lot to us. Hi LeonWe would like to apologize if there was a bit of delay in the delivery of your order. This means a lot to us. Fast delivery too. View cart for details. Bought Eclipse 2.0 jacket. We are happy to see this! Thank you for sharing this with everyone. I reported it to customer service and expected to get fobbed off as you would with a high street store. The packaging, shipping and time to delivery were fast. Terms & Conditions Sent back at my cost. Hi WendyWe want to thank you for sharing us your recent experience with us. Great material, generous padding and simply comfy. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. We appreciate your thoughtful review and patience with us. WOW! Lorenzo Veratti. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. Thanks again for sharing such a positive experience. Goodwill offered but only on condition I buy another jacket. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Brilliant company and customer service Thankyou so much :). Inspired by icons of the 20th and 21st centuries, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. We value your money and we know how important the parcel is to you, that's why we advised you to coordinate the issue directly with your courier. Cheers! Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! They came in great condition. We cannot answer you directly because we could not find your records maybe because you are using a different name. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Cheers! Brilliant company and customer service Thankyou so much :). I received an IMMEDIATE response and one very much to my satisfaction. How to find the correct spelling and folder, 404 Errors After Clicking WordPress Links, From the left-hand navigation menu in WordPress, click. Cheers! Lorenzo Veratti Hoodies | Mens Hook Hoodie Black 102.64 53.28 Select options; Sale! I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. We are looking forward to hearing from you again. Cheers! The delivery was exactly as promised. This happens when the card he used was not under his name or his billing and delivery address did not match. The luxury streetwear brand have you sorted for the cold seasons with their debut collection. Your review warms our hearts. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Sizing is perfect too. We are happy to learn that your overall experience had been amazing. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Was very satisfied with the product and so was my grandson. Open a Store. 70.00. Cheers! Cheers! We appreciate it very much. SIZE AND FIT Cheers! Will definitely use again . Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Verification can help ensure real people write reviews about real companies. Hi PhilThank you for sharing this amazing feedback with us. Hi MatthewWe are happy that you have had a pleasant experience dealing with our customer service. Down. Thank you. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. Sorry for the confusion and thank you for raising this with us. I like this in all my clothing. Right click on the X and choose Properties. We appreciate that you share this with us. Hi KimberlyThank you so much for this wonderful review. Everything was very stylish, my son was over the moon with what he got .!! Hi TonyOur sincere appreciation for your wonderful review. The information about our Exchange and Return Policy is available on our website. Hi RMThank you for leaving a 5-star review. GUY BUTTON HEM JEANS - BLACK. Thank you for your cooperation and for being so patient with the process. See the Section on 404 errors after clicking a link in WordPress. Cheers! We appreciate all the wonderful things you said about our products. Sent back at my cost. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Thank you and we are looking forward to hearing from you again. Privacy Policy This information is available under "Shipping" and on the slider and pop-up notification. Thank you! Down. Anyone can write a Trustpilot review. so thank you for quick delivery. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. Outstanding clothing selection & the quality is superb! Nice quality clothing, hoodies fits great size xl joggers quite a tight fitting size xl, not as good a fit as the hoodie, my Don loves them though. Here are 8 tips for writing great reviews. You may need to scroll to find it. RewriteCond %{REQUEST_FILENAME} !-f We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. The delivery was exactly as promised. You can tell they take pride in their products from the quality of the packaging. Its pretty noticeable now. Cheers! Lorenzo Veratti is a luxury clothing brand based in the UK. It will give them an idea of who we are and what we do as a brand. Quality of items is fantastic. Cheers! Thank you for your cooperation and for being so patient with the process. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Recent purchase of a coat , great service superb value price even better cannot be happier . All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Our apologies for the inconvenience. Posts. Was very satisfied with the product and so was my grandson. Louis Vuitton and Emma Chamberlain want you to step into autumn in style with the French house's FW21 shoe collection. Very dissatisfied. Cheers! The range features statement denim and jackets, as well as easy-wearing tech trousers for chill days and high-tech outerwear coats perfect for the colder months ahead. REVIEWS. August 23, 2022; 0 Comment; frosted window film near gdynia; Posted by . Fast delivery too. Cheers! Customer satisfaction is very important to us and we are sorry if your experience with us did not meet your expectation. Our apologies for the inconvenience. You are the reason why we continue to grow and we are hoping that you will continue to support us. Cheers! 2023 Trustpilot A/S. Our sincere apologies for the inconvenience caused on your end. RewriteRule ^index.php$ - [L] I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. If you have already uploaded the file then the name may be misspelled or it is in a different folder. All our product sizes are based on UK standard size, and they are true to size however, we understand that everyone has their own fit preference. We appreciate the support and we are looking forward to doing business with you again. We believYYourill reach many. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Did you mention to our support team about your faulty tracksuit? Companies can ask for reviews via automatic invitations. We will continue to do our best and you made us all happy. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Add the following snippet of code to the top of your .htaccess file: # BEGIN WordPress SPECTRUM | Limited Edition Blue/purple 30 Piece Brush Set RRP 99.99 New (#314410313140), Snuggledown Hungarian Goose Down Duvet (#314410052603). Thank you for letting us know that we did not fail you. Did you mention to our support team about your faulty tracksuit? Look forward to more purchases in the future. These factors should be cleared for us to know if the courier is liable or not. Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. EMAIL CUSTOMER CARE. We are happy to learn that your overall experience had been amazing. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Lorenzo Veratti is a luxury clothing brand based in the UK. Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. We cannot answer you directly because we could not find your records maybe because you are using a different name. If your concern is about missing the delivery, we always coordinate with the courier for investigation. Thank you for your cooperation and for being so patient with the process. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Cheers! I would shop here again. Thank you. Look forward to more purchases in the future. We are willing to give you a refund if you are not happy with it, but you have to pay for the return postage since we do not offer free returns. Recent purchase of a coat , great service superb value price even better cannot be happier . I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing! Hi Mrs. HarrisonWe want to thank you for your cooperation so we can sort out the replacement jacket right away. This is jacket is absolutely beautiful and it keeps me so warm . In this example the image file must be in public_html/cgi-sys/images/. No offer of repair or no gesture of goodwill. Your review is appreciated. 951 following. Brilliant high quality coat and one very happy son. Videos Tagged. Thank you for purchasing and the recommendation is very much appreciated. Shopping & retail. Brought a pair of jeans for my boyfriend for Christmas. You are a wonderful customer and your patience with the whole process was just exceptional. However it was completely the opposite. We are delighted that you share this wonderful feedback with us. WOW! We are looking forward to hearing from you again. . Coat is quality . Adidas by Stella McCartney are ushering us into winter with their cosy new FW21 collection Earth Explorer. The. We are happy that we have exceeded your expectations. Style & Culture Editor|Twitter: @jacobdavey/ Instagram: @jacob_davey. We cannot answer you directly because we could not find your records maybe because you are using a different name. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Can you please respond to our request for your information so we can look into this matter? We also ensure all reviews are published without moderation. Cheers! Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. is lorenzo veratti a good brand. Each time reached out, not much help at all. Follow. Find out how we combat fake reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are sorry to hear about this. No offer of repair or no gesture of goodwill. Cheers! Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Find out how we combat fake reviews. SUNNY JEAN - BLACK. Your support means everything and we are just happy knowing that you are receiving a lot of compliments on the jacket. Verification can help ensure real people write reviews about real companies. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Cheers! We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. Again, thank you for the trust. We will be looking forward to your next purchase. Thank you for your review. Absolutely superb service and communication from the company . ..and now stuck paying over 10 to get them returned signed for at post office.WONT BE USING THIS COMPANY AGAIN. We appreciate the support and we are looking forward to doing business with you again. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. We use dedicated people and clever technology to safeguard our platform. Check out what 1,094 people have written so far, and share your own experience. Cheers! Brilliant company and customer service Thankyou so much :). Delivery times may vary, especially during peak periods. Pretty gutted, first time customer. We believe we already explained everything to you in your previous review about the situation. Cheers! Thank you and we are looking forward to hearing from you again. 2023 Trustpilot, Inc. All rights reserved. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. So out of pocket for a tracksuit and a tracksuit jacket. is lorenzo veratti a good brand. He loves them! Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. Can you please respond to our request for your information so we can look into this matter? We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. Our apologies for the inconvenience. Cheers! Your review is appreciated. The. Very professional company and can tell they care about there customers. Cheers! Cheers! Bought the most beautiful coat for my son which he loves. Unfortunately the zip has broken. I picked this jacket as the branding and logos are discreet. Hi RhondaWe are delighted to hear that your son loves the jeans and the tracksuit you bought from us. Date of experience: 02 February 2023 Reply from Lorenzoveratti 5 Feb 2023 Hi Rhonda Thank you for sharing this with us and we want you to know that we are grateful that you decided to purchase from us. No contact number for me to actually speak to someone regarding this. He said it's the best coat he's owned. Ordered 50 jeans that were NOTHING like the photos at all??? We also measure advertising and website traffic to third-party websites. Great service and great quality jacket.The order was processed and couriered very quickly. Cheers! We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Thank you and we are looking forward to hearing from you again. Cheers! Verification can help ensure real people write reviews about real companies. We believe we already explained everything to you in your previous review about the situation. Hi KerryWe are sorry to hear that you are not happy with your purchase. Its made of good quality materials, and theyve really put attention to every single detail! Verification can help ensure real people write reviews about real companies. Free shipping for many products! They have 28 days to process the claim but it does not mean that it will take 28 days because there are instances if the reason for the claim has strong evidence, sometimes it only takes a week or two to get approved. In this example the file must be in public_html/example/Example/. Thanks again for sharing such a positive experience. We are your best resource to discover and connect with sellers worldwide. Do you agree with Lorenzoveratti's 4-star rating? Lorenzo Verratti | Lorenzo Verratti Clothing | Footasylum Help & FAQs Sign in | Register Find a store GBP Just Landed Men Women Kids Brands Launches SALE Outlet The Lowdown NHS Get 10% Off With Blue Light Card Students Get 10% Off With UNiDAYS Free Standard UK Delivery On Orders Over 60 Hi C. JacksonThank you for writing a review. Knowing that your are satisfied makes our hearts full. Hopefully, this will not be the last time that we will hear from you. Reels. I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. Thank you. We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Thank you for choosing to shop with us, we value the trust you put in our brand. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. This means a lot to us. Cheers! Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. He turns heads and is asked where to buy them. Something went wrong. Thank you for your trust and we are hoping that you will continue to support our brand. Absolutely superb service and communication from the company . Cant fault them. Unfortunately I recently sent the coat back. Excellent service, will definitely purchase from here again. Knowing that your are satisfied makes our hearts full. Cheers! We understand how you feel. Men's clothes shop Lorenzoveratti Lorenzoveratti Reviews 1,194 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 1% 1-star 7% Filter Sort: Most relevant JB JB 1 review GB 4 hours ago Faulty products Ordered few times from these. Thank you. He spotted two jeans and had to have them! Replies to negative reviews in < 24 hours. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Did the driver follow the correct delivery procedure? The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. I received an IMMEDIATE response and one very much to my satisfaction. Cheers! He said it's the best coat he's owned. We also ensure all reviews are published without moderation. Hi JessWe are sorry to hear that. Cheers! Show More Posts from . - eBay Money Back Guarantee - opens in a new window or tab, lorenzo veratti iconology jeans size 36 Waist, cleared payment - opens in a new window or tab, about earning points with eBay Mastercard, Learn more about eBay global shipping program, Report this item - opens in new window or tab. Hi TonyOur sincere appreciation for your wonderful review. We ordered with high hopes and we were delighted to not be disappointed. Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function. All answers shown come directly from Lorenzo Veratti Reviews and are not edited or altered. These factors should be cleared for us to know if the courier is liable or not. Your review is appreciated. Well made throughout with lovely detailng and good quality material. Your support of our brand is highly appreciated and we can't wait to hear from you again. Horrible action which made me and lost my shipment and incurred extra costs. We ordered with high hopes and we were delighted to not be disappointed. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. One happy teenager. On our website, we have our advisory that all orders placed during that period will be delivered after Christmas. Thank you and if you have further questions, do not hesitate to reach out to our support team. We can't wait to hear from you again. support@lorenzoveratti.com. We value the trust you put in us and hopefully because of this experience, you will continue to support the brand. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Ordered a pair of cargo style trousers for my nephew. You mentioned that you bought it as your husband's Christmas present, but the item was purchased in September last year and it was not open until Christmas. Hi DanielWe would like to apologize if the information provided by our team was not sufficient to answer your query. 2023 Trustpilot, Inc. All rights reserved. Looking forward to your response. It will give them an idea of who we are and what we do as a brand. Absolutely amazing from start to finish. Cheers! Goodwill offered but only on condition I buy another jacket. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. Sending a new coat to replace. recommend. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. I would shop here again. Bought Eclipse 2.0 jacket. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Goodwill offered but only on condition I buy another jacket. Lorenzo Veratti Hoodies | Mens Delaware Hoodie Black 113.44 53.28 Select options; Sale! Cheers! Can you please respond to our request for your information so we can look into this matter? Upon checking, the order was placed on 22 December after the cut-off. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. It goes against our guidelines to offer incentives for reviews. Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Cheers! This amazing company not only provides quality wear, thier customer support is second to none! Replies to negative reviews in < 24 hours.