Get $75 rebate! The hose determines how much room the cleaner has to move in your pool. Problem #1: My pressure pool cleaner is not moving. Measure the hose to the proper length for the pool size too much hose will cause tangling. Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. "primaryImageOfPage": { DE filters can also bypass debris with a missing air bleeder screen or sock. They are mainly used if the pump is just way too powerful, and opening other valves (main drain or other skimmers) is still not enough, to keep kreepy from sticking to the pool floor. Turn the unit off. if depth is More than 7 feet, but less than 12 feet, use 3 weights: one 4 to 12 inches, one 6 feet and one 10 feet from the swivel head. Utilizing patented technology. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", At this point, check the drive motor itself, to verify connections are tight. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", In such a case, you could modify the wall fitting, by drilling holes in it, to relieve some of the vacuum suction on the hose sections. Rinse them thoroughly afterward. I have a robot p825. Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. Hi Brian, only bad if the (suction) cleaner sucks in air. Home / Pool Equipment / Pool Cleaners / Automatic Pool Cleaner Troubleshooting Guide. Jacuzzi J - D300 Pool Cleaning System. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. And check the pump and pipes coming into the pump for an area that may be sucking air. Hi Angie, check that the hose floats are in the right position, and that the hose sections are all tightly joined. I have a The Pool Cleaner (now owned by Hayward), when it is on the floor of the pool it moves extremely slowly often getting stuck in place and lacks the power to go up walls. hello, i have a the pool cleaner x4. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. On our Polaris turtle cleaner it wont turn directions. Robotic pool cleaners are electric, and dont rely on the water flow from your pumps suction or pressure side to move around the pool. Here's some pics of the equipment. 3. Is there an option like this for the bottom of my stairs? Played with the skimmer valve, thats not it. Check your owners manual for other tips if needed. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. It suddenly wont climb walls and it seems to only wanna turn 1 direction. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. We bought a new shark. Hi Glenn, good question, and the adjustment is at the wall fitting. You could try a different drain cover perhaps, a lower profile grate that lays flatter not sure what would work with your current drain make/model, but you want to be sure not to make the drain unsafe, to prevent any entrapment hazard. Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. Models. I just got a Goplus Automatic Cleaner for my inground pool. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. Specialties: We specialize in swimming pool tile cleaning, swimming pool tile repair, calcium removal from fountains and other water features. Hey guys and gals, DO YOU NEED A NEW POOL COMPANY?! Older cords can break, or if chewed by a dog . Hi Vlad both ideas you mention can affect the travel pattern of the cleaner, as well as adjusting the suction flow rate (more or less). Hot tub pumps are hot. Copyright 2022 In The Swim. "url": "https://blog.intheswim.com/" I watched it and its running into the wall and staying put, refusing to reverse. If your pool cleaner does not clean the entire pool, adjust the cleaning pattern or speed. It is like it is not plugged in at all. As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. Its backing up as expected, and covers the entire pool. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. $49900$624.98. The wheels turn and it moves around the pool but the front is slightly lifted off the ground which doesnt allow the vacuum to pick anything up? Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. If pool is heavily contaminated, use main filtration system before using cleaner. The repair was done quickly and effectively, and the technician took the time to explain what was . Hi, check the track for wear, on the outer edge and on the ribs on the underside. Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. why is this happening? I have a Tiger Shark, 2 years old. Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. I cleaned the filter and washed the whole machine down with a garden hose. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. If those things dont help, I would suggest making some sort of homemade deflector, like maybe a plastic clothes hanger, or brass, something similar that you can wedge in there, and it will stick out of the skimmer by a few inches, but not block leaves coming in, to deflect the hose as it comes by. The backup valve is new., lines and filter are clean. Verify the cleaner hose is securely attached to the suction line in the skimmer or cleaner line. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. Probably just need to add or replace a few hose floats for this issue. The power supply should have an indicator light showing that power is being received. Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks. It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. The Best Suction-Side Pool Cleaner Our Top Pick Kreepy Krauly Suction-Side Automatic Inground Pool Cleaner $329.48 It connects directly to your pool filter system and includes 32 ft. of hose. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . "height": "219", #2. Adjustments to the adjustment arm (the one with the spring on it) can provide a bit more room or play between the parts. Hi Fred, is the o-ring missing or damaged? Clean pool with pump & filter before using the Jacuzzi Comet. Secondly, the cleaner could be overpowered. We got it moving but it will only travel backwards. Hi Amber, check the piston to be sure that it moves freely, sometimes some grit gets stuck in there, or the piston gets into a bad angle and wont slide freely in the chamber. Worn tires will reduce speed and wall climbing ability. If either one is clogged with leaves and other debris, clean them out to increase water flow. Baracuda G4. . 6. 1. Step 2 CHECK WIRING - Compare connections to wiring diagram on the label of the motor. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. It will not climb the walls in the deep end. learn more. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. I have an aqua jet electric that worked great for 5 years. Pool gets lots of grass, but it should be working great with all these adjustments. You could make a DIY 90 deg elbow attachment to the skimmer, which will allow you to use the regulator. Likewise, if you remove the debris bag, water should spray upward 1520 feet in the air. Is there a separate main drain valve or second skimmer that can be throttled? Turn the cleaner upside down on dry land and turn the power supply on. Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. The motor is the power of the operation. What is the solution?? Summit Aquatics in Blue Springs, MO. First, put your hot tub cover back on and let the heater do its job for about 24 hours. Is there an adjustment on the wheels to give it a bit more clearence? Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). I cant get it to stay on the bottom. Whether you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. I have a Polaris 180. Report. 02 Why does my pump run continuously? The cleaner isn't sitting on the pool floor correctly: Check the pressure. This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. While you have it detached, check to find out if the quick disconnect is broken. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. Ive been having an issue with my vacuum tangling around the bottom of the a-frame stairs in my above ground pool. Is this normal? If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. It could be bypassing too much water, and setting the springs onto the higher numbers, will reduce bypass and pull more flow from the Compass cleaner head. My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. Details. I have a Dolphin Nautilus that once turned on moves forward about a foot or two then reverses about a foot then stops moving. }, I was at a pool store and multiple people there could not figure it out, as it looks like it should work fine to them. If your pool cleaner hose hung on a hook all winter, or the hose was wrapped too tight, it can develop a kink in the hose that causes it to twist and tangle. Im a pool cleaner. Hayward AquaNaut Suction Side Pool Cleaner - Best Overall. Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. I have suction in all of the hoses. I have a Kreepy Krauly that is kreeping slowly. That would be the air leak location. A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. }, 04 Why is my pump noisy? Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. Polaris Pool Cleaners Brochure. Check valve, air leaks, faulty seal, cracked lint pot lid, etc. Probably not your pumps fault, but something wrong at the wall connection. Or the filter canister is full, or the tires or brush is worn. There are three main types of pool cleaners: suction side, pressure side, and robotic.