Underwear and swimwear can only be returned if the hygiene seal has not been removed. 3 Select your preferred return option Print returns label at home. Items must be returned within 28 days of receipt. See our, On dirait bien que vous nous rendez visite sur. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. 3. This can take up to 7 days to show in your account and is dependent on your bank's processing time. You can return using the steps above. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. You may be liable for import and pay a custom duty charge for orders over the customs threshold. You don't need to remember to keep your proof of postage - it's all digital! If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. You will need your order number and email/last 4 digits of your phone number. This does not affect your statutory rights. letter-spacing: 10px; 1. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Re-pack the item in its original packaging with labels and tags still attached. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. 1. Returns via the portal are fully tracked. All InPost lockers are accessible 24/7! Shorts, Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Keep an eye on your return tracking. If youre a customer in the EEA, you have 28 days to cancel your contract with us. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. Copyright 2022 boohoo.com. By subscribing, you agree to receive marketing communications from boohoo by email. We've gone paperless! If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. You can generate a returns label from our website, attach it to your parcel and then send it back to us. returning. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. All rights reserved. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Items must be unworn and unwashed with the original labels attached. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Underwear and swimwear can only be returned if the hygiene seal has not been removed. You'll get an email once we receive your returned item. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. The funds should appear on your bank statement within 3-5 working days (how long GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. Tell us what you are returning and why. This does not affect your statutory rights. You've got 28 days to send something back to us from the day you receive it. By enabling them, you are agreeing to our. A returns charge of 2.50 per parcel will be deducted from your refund amount. On receiving your return the next step is for us to check the item(s). I can't see the refund on my bank statement. You can unsubscribe at any point. 2. Just pop your items in something non see-through, sealable & waterproof. If youre a customer in the EEA, you get 14 days to cancel your contract with us. NEW - Want a fully tracked, cost effective and convenient way to send returns? Follow the steps below: 1. 2. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Return Request; 3. 1. Items must be returned within 28 days of receipt. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. If you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal above), you will remain responsible for the item(s) until we receive them, and we will not be liable for providing a refund if we do not receive your item(s). Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. Please note that if you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal below), you will remain responsible for the items, including for any loss or damage, until we receive them. All rights reserved. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. We have printer-less options too if you dont have a printer! If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. If you have received a faulty or an incorrect item, please contact customer services clickhere. We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. Hear about exclusive offers, get early access to collabs & quicker checkout. Select your preferred return option (Print returns label at home or in store options). Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. Were really sorry to hear that youve received an item thats not in perfect condition. Just pop your items in something non see-through, sealable & waterproof. You will need your order number and email/last 4 digits of your phone number. Pierced jewellery cannot be returned for health and hygiene reasons. Read about their experiences and share your own! You dont need to remember to keep your proof of postage its all digital! Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? Boohooman Returns Portal. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Once you have processed your return in the portal you're ready to post it off! weareMAN. You'll get an email once we receive your returned item. Simply return your item(s) and reorder for a replacement. You may be liable for import and pay a custom duty charge for orders over the customs threshold. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Find out how to return All rights reserved. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Make sure you keep proof of postage! Hoodies, Select your preferred return option (Print returns label at home or in store options). FAST, TRACKABLE & COST EFFECTIVE using the returns portal You've got 28 days to send something back to us from the day you receive it. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. You'll no longer receive a shipping note in your parcel. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Please wait 14 days before contacting us about your refund if you havent heard from us yet. You can do this by filling out the form on our Customer Service Hub boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Events & Entertainment boohooMAN boohooMAN Reviews 7,362 Average 3.3 VERIFIED COMPANY www.boohooman.com Visit this website Write a review 3.3 7,362 total Filter Sort: Most relevant Jerome Benton 1 review US 13 hours ago Love my Split Hem Joggers Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Items must be unworn, unwashed and unused with the original labels still attached. There are a couple of other ways to cancel your contract with us. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. You can unsubscribe at any point. There are a couple of other ways to cancel your contract with us. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Copyright 2022 boohoo.com. Returns via the portal are fully tracked. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Simply return your item(s) and reorder for a replacement. How long does it take to process my return? Tell us what you are returning and why. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Your browser's Javascript functionality is turned off. 1. Returns and Refunds | Boohoo No packaging, no problem! Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Summer Shop, 5. This does not affect your statutory rights. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. 1. What should I do if I receive an incorrect or faulty item? (These need to be unworn/unwashed/unused and with original tags) If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. 3. If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. Returns are FREE for premier customers. You've got 28 days to send something back to us from the day you receive it. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Once you have processed your return in the portal you're ready to post it off! We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Keep an eye on your return tracking. 4. 2. Weve gone paperless! Print off your returns label and attached it to your parcel. Youll find these alternative methods If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. You dont need to remember to keep your proof of postage its all digital! To save on returns cost, its best to return your items in one parcel. 90z Revival, Please turn it on so that you experience this sites full capabilities. All InPost Lockers are in well lit, safe and secure areas with ample parking. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. 3 Select your preferred return option Print returns label at home or in store options. Just pop your items in something non see-through, sealable & waterproof. Log onto our portal here. Your browser's Javascript functionality is turned off. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Repack your items. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Your refund is on its way. Returns cost $4 and you can track them as they make their way back to our US hub in New York. Baggy Jeans, Simply return your item(s) and reorder for a replacement. With just one click you can reduce the energy used by this website. 1. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future.
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