Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. The final amount billed may take up to 24-hours following disembarkation. Enjoy warm sunshine, shimmering seascapes and vibrant cities. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. You will be able to leave a comment after signing in, By Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Please contact the ships Medical Center for any medication requiring refrigeration. The issue is with the hold and the amount they want to hold. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. A password will be selected by the parent/guardian of the child. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. You do not need to include any suffixes on your airline ticket. What have people been experiencing lately using OBC towards gratuities? If your OBC is from another source, other than Holland, you can get the amount refunded to you. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. For folks who can't cover this much hold, a cash deposit of less money can be used. Limited time offer, Savings for Onboard Bookings Only. Shore Excursion credit must be used on corresponding cruise and is non-refundable. Am I right that this doesn't save you any money, just means you don't have to sign every time? Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. At Holland America Line, cruising is our passion. of disembarkation. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. A customary fee will be charged for services and medications dispensed. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Promotional credits are nonrefundable. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. It's not a deposit, but they do hold the funds on your card. Boarding may be denied or fines may be levied against those guests without proper documentation. Enjoy the timless elegance of ocean travel. OBC is merely a reduction in the amount that you have spent during the cruise. Your seating assignment will be noted on your guest card upon boarding. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Theres never a dull moment on your Holland America Line cruises. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. :-) The HAL customer service rep went over the rules, she said that we would not be able to apply the OBC towards the gratuitiesbut confided that she knew some were able to but on others that usage was denied. If you do not see our representatives, pleasehave one paged. Just to confirm-- we can use OBC for the daily service charge? Thanks everyone. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Do Not Sell or Share My Personal Information. This will help prevent delays in obtaining pre Our activities to protect the environment have not gone unnoticed. If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. And, yes, it's best not to speculate, as I probably shouldn't, either. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. Our As You Wish dining lets you select the venue and style thatsuits you. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Limitations apply. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. I don't have a problem with a hold for prepaid tips. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Please complete the Online Check-In process at. The first way would be is that the deposit would be paid for him (as well as for my husband and me), BUT when we get on the ship, tell them to turn off his card. From time to time guests encounter transportation delays in getting to their cruise ship. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). When you buy cocktails, bottled water, sodas, anything from any bar, a 15% gratuity is automatically added on. LauraS Oh, well, the bottom line is the money is not available to spend. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. How do I get to use the $200 obc for grats for 3rd in cabin? 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account (they are paying our deposit because we could not afford it). Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. 150th Anniversary Offer (Offer): Onboard Credit through this offer is available in the following amounts: US$75 per person (US$150 per stateroom) for guests booked in an Interior or Ocean View stateroom; US$150 per person (US$300 per stateroom) for guests booked in a Verandah stateroom, Vista Suite, Signature Suite, Neptune Suite, or Pinnacle Suite. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. what port is grand world voyage in todayoage, what is included in a 7 day complimentary cruise, what is the address of the dock that the ship, what is the address of the dock that the ship is tied, How to Find the Best Binoculars for Wildlife Viewing in Alaska. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise.
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