The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: Getting recruitment right has never been more important. Employment Type: Permanent Full Time / Part Time. contact you to make sure you want the job, discuss and agree on the conditions of your employment, ask you if you need workplace adjustments to help you do the job, talk about other arrangements like flexible working. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. explain how youve shown your knowledge, skills, and abilities in a certain situation. Learn more about the legal requirements for recruitment in the NSW Public Service. If you are invited to an interview, you may be asked to upload a number of documents to your application online. providing coaching to a team member for a manager role. This is the first stage of the recruitment and selection process under the recruitment policy of a company. All other streams will only need to attend one assessment centre. dealing with a question or complaint for a customer service-focused job. Personality questionnaires are useful to gauge how likely you will fit in a job or team. Will the job help me to serve my community? Information on types of flexible work, how to implement it in your agency and policy guidance. bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. other activities, such as group exercises or role plays. Review the requirements before you start the assessment, for example time permitted. The Leadership Academy delivers trusted leadership development programs that transform the individual and their teams to deliver benefits for the people of NSW. Information on all the stages of our recruitment process and what will be expected of you. reengineering,and Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. The Department of Customer Service (DCS) is a great place to work! practice application and interview questions based on the focus capabilities Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. This outline will assist you to understand the recruitment process for NSW SES. NSW Department of Education's Graduate Recruitment Program (GRP) at any time during your final two semesters of study. Role:Process Improvement Closing date: 16/03/2023 - 10:00 AM. Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. 7. Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role. The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands. Support the adoption and continual improvement of Business Process Management Revenue: Unknown / Non-Applicable. customer experience to all citizens across NSW. reengineering,and Share your passion for your industry and build the skills, qualifications and employability of people in NSW. Those who successfully make it through the Recruitment process will be invited to undergo the UCWE. Review the role description to help you understand the capability and other important things about the job. About TAFE NSW . About the role:The Business Improvement team at Service NSW are?currently looking listed by Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. 2. Answered 1 January 2019 - Customer Service Representative (Former Employee) - North Sydney NSW Pleasant group interview, very professional Answered 21 October 2018 - Fraud Specialist (Current Employee) - Sydney NSW 1 fave to face interview Try to get a good nights sleep beforehand. send them the role description to help them talk about how your previous work relates to the job. Support business to identify, drive and deliver continuous improvement and Prepare your answers in advance and practise out loud how you'd respond. We embrace diversity, celebrate our differences and inspire each person to be their authentic self at work. Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. Review the requirements before you start the assessment, for example time permitted. About the job: Every day is different as a Recruitment Resourcer with HNE Health. There are currently 218 jobs This means you have met the job requirements and may be considered for similar jobs for up to 18 months. About. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. The. Resources for senior public sector leadership, Cross sector networks to grow capability to deliver effective and efficient services, Recognising excllence in public services delivery. TheRisk, Targeted / Identified: Role: Process Improvement Coordinator. Monthly RDO, 5 weeks annual leave and free travel pass. The capabilities for the role you're applying for are described in the role description. include any specific information requested in the job ad, address the focus capabilities listed in the job ad, look through, showcase your achievements in past jobs or from other contexts, for example volunteer work, show us that you have most of the skills we are looking for, tell us about your passions and interests, show us how your current skills are transferable to new situations. You can draw on your experiences from other contexts to show how you have relevant skills. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. Some of the key responsibilities include to: 1) Click here for the Position Description 2) Find out more about applying for this position For role-related queries or questions contact Charlotte Cunningham on charlotte.cunningham@health.nsw.gov.au or call (02) 4985 0617. when we expect a large number of applications. ensure our focus is always on the customer. processes to meet the business objectives All new employees must agree to comply with the requirements outlined in the policy. If the job ad requests a cover letter, you must submit one with your application to be considered for the role. his is a Category B position. need you to develop and present your strategy (for example, for the design and implementation of the program). calibrated against core values of passion, teamwork, and accountability to Copyright 2015 NSW Public Service Commission. Employment and residential checks Fitness/Psych Medical 3. Write your response with honesty and passion. Department of Customer Service. You then present this to assessors when you attend for interview. If you are successful in the recruitment process, we will contact you to confirm your position in the graduate pool for the relevant stream. Employment Type: Various Permanent and temporary opportunities. Search jobs. At Service NSW, a positive customer experience is our highest priority. Summary a brief introduction about you, your work experience, training and interests. Information for graduates with disability, bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. 5.0 | 1 review. Applicants who are able to do this are more likely to progress through the application process. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. Book in early to secure your preferred date. The purpose is to determine if you can do a technical part of a job. psychometric testing. Legal directions made by the Commissioner to agencies from 2013 to now. For further assistance, read the application checklist or frequently asked questions. Click Here to access the Role Description. Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. Because of this, recruitment agents have an important role in educating and reminding employers about their legal obligations. Biographies and information on our current board members. We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. use a real business situation such as the start-up of a new program. Reference checks will be completed prior to offering you employment. Includes key resources on the Government Employee Number (GEN), position coding automated tool (PCAT), the workforce dashboard and research scientist classification. Hunter New England Local Health District provides public health services to the Hunter, New England and Lower Mid-North Coast regions. Industry: National Services & Agencies. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. your reasons for applying - "Why did you apply for this role?". Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. The usual, apply through recruitment, phone interview, in person interview, referee check, offer. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. We provide acute and sub-acute hospital care, mental health services, community health, Aboriginal health, public health, and research. Review the job advertisement and role description. Location:Sydney /Hybrid working options. create a profile to search or apply for jobs on the www.iworkfor.nsw.gov.au websites; and/or apply for a job advertised on the www.iworkfor.nsw.gov.au websites. If you miss out on the job, we encourage you to keep looking and applying. Your resume (also known as curriculum vitae or CV) is a summary of your: A resume needs to be up-to-date, clear, concise and well organised. You can use this time to research and prepare your proposal, analysis or response. You may not proceed through every stage of the assessment process. a range of business processes identification, modelling, analysis, design and Recruitment is defined as a process that provides the organization with a pool of qualified job candidates from which to choose. Includes the behaving ethically guide, positive and productive workplaces guide and the ethical framework. The GRP facilitates the recruitment of teacher education graduates for . Guidelines, templates, capability comparison guide, and a library of sector role descriptions. processes to support business operation The interview process is easily your biggest opportunity in the entire process to beat your competition. Support business to develop process models, relevant documentation and training Role type: Full Time Ongoing. Assessment processes are often different. Other assessments vary depending on the job and what is being assessed. Capability Application Toolto prepare for the recruitment process by accessing You then present this to assessors when you attend for interview. 6. via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. After we review all applications, we will let you know if you will progress to the assessment stage. Information on decisions and rulings made by the Commissioner since 2013. Do your research Jump online and read up on Transport for NSW. Candidates will not progress if they do not compare as well against other candidates. If you are the successful candidate, well done! This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. become familiar with all aspects of the job. Other assessments vary depending on the job and what is being assessed. You will be required to consent to a National Police Check as part of . Includes the performance development framework, the managing for performance program, and the talent review framework. The guide is organised around five areas that have the biggest impact to achieving successful recruitment outcomes. Think about what we are looking for in asking this question. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. Temporary and casual roles may be suitable for time limited working visas. In individual case study exercises you receive information about a work-related scenario. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. The majority of stages in the recruitment process are managed by FRNSW. Our values of accountability, trust, service, and integrity drive our initiatives and culture. Writing your application Writing your application When preparing your application, there are some key things we need to know about you. HNE Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. a case study exercise where your group responds to a brief on a realistic business scenario. Your browsing experience may be affected by not having the most up to date version. We may ask if you meet an essential requirement for the job. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. To be 1. There are currently 110 jobs Our common interview format is the structured behavioural interview. supportting business process improvements, providing solutions aligning with business strategic plans. Our vision is to be aconnected, trusted and caring part of NSW communities. For copies of recently issued ministerial press releases or information on the election policies of any political party as they relate to the Public Service Commission or its portfolio area, please go directly to the website of the relevant political party. Our recruitment processes help you to show how you are the person best suited to the job and the agency. In-tray exercises simulate administrative aspects of a role. Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! Give yourself the best opportunity to show how you suit the job. Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. Best practice employers give their managers and employees training about workplace privacy. Transdev is one of Perth's largest bus operators, providing metropolitan bus services on behalf of Transperth. Candidate documents are not kept for future jobs. Search for a job at I Work for NSW. For the social work stream the activities are a structured interview and a role play. supportting business process improvements, providing solutions aligning with Applications will be reviewed and candidates will be contacted prior to the closing date. . Complete your application using the online form on NSW Health Jobs, including your work experience, education and responses to any open-ended 'targeted' questions. Insights and analytics into the public sector workforce. Our agency is passionate about delivering first-class providing coaching to a team member for a manager role. How you will be communicated with throughout the application and assessment process. Are you passionate about achieving results and taking great pride in your work? All rights reserved. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. When we invite you for an interview, we will also request contact details for your referees. Select the 'Apply Online' button. To become a teacher in NSW public schools, you should apply for the . Agencies may contact you to complete a reference check. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. become familiar with all aspects of the job. You can use this time to research and prepare your proposal, analysis or response. . why you want to work in the NSW Public Service. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. Undertake analysis on a range of business process identification, modelling, Candidates will not progress if they do not compare as well against other candidates. Tell us about something you did to serve customers in that context. They usually involve completing several assessments over a part or whole day. In this stage you will be asked to provide information about your experience, interests, and education. You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. More information. Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. Merit based stages Learn more about STEP 3 STEP 4. Salary Grade 5/6, with the base salary for this role starting If you experience technical issues please contact I work for NSW on 1800 562 679. The recruitment process is an important part of human resource management (HRM). businessobjectives and The interview will generally involve a single interview panel consisting of two or more assessors. Human Resources and Recruitment | Recruitment, Central & North Coasts - Newcastle & Hunter Valley / Newcastle, Hunter & Region. steps and track your progress throughout the recruitment process. Specify your job search criteria, then click "Search for Jobs". Review your previous work (paid and volunteer) and study experiences. All rights reserved. Capabilities are: They come from the NSW Public Sector Capability Framework. You do not need to attach a resume or cover letter. Copyright 2015 NSW Public Service Commission. They help us to learn about how you are likely to perform the job. You may not proceed through every stage of the assessment process. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. Physical Aptitude Test (PAT) Learn more about STEP 2 STEP 3. Information about the terms and conditions of your proposed employment will be included. You will be required to: complete all personal detail fields. You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. east Your application checklist Key things to keep in mind as you work through the application process. Join the Service NSW team of talented, passionate people. Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. Some roles require you to be at least eighteen (18) years old. Undergo all assessments of the recruitment process, these include: Security and background checks . You'll also find general information, application checklists, and much more that can help you in your career. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. Rural/ Metro/ Mental Health/ Allied Health/ Nursing and be the lead contact to support Hiring Managers in that discipline. employment offer or inclusion in our candidate database. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. You then prepare a response in the form of a letter, email, memo, or briefing. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. you will drive the end to end recruitment. Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive. Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. Copyright 2015 NSW Public Service Commission. This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. Includes data collections from the past 20 years. Multiple positions are available, including full-time and part-time. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. we expect a small number of applications. Type: Government. Assessment centres will be held in September and early October. The typical recruitment process follows the below steps. This builds confidence in understanding how personal information is handled within the workplace. Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. analysis, design reengineering to support business process improvement and Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Our digital services team employs over 500 designers, engineers and product managers. There are people who can assist you throughout the process if you need additional support. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. When done well, attracting and recruiting a diverse range of people to the NSW Public Service leads to the selection of the person best suited to the role and the needs of the agency. Use the framework to create roles, recruit roles, manage performance, develop capability, career planning or workforce planning. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Each test measures something different according to the scenarios they contain. present your findings, in writing or verbally. We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. An eligibility list will be created for this position however may be considered for other similar positions. Closing date:Monday, 13th March 2023. Organised and takes pride in your work (we love a good spreadsheet), Good team player, high energy levels, can-do attitude, A positive attitude and eagerness to learn, Strong work ethic and thrive in a results-driven environment. upload your CV. Grade: SNSW Grade 5/6 -The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. confirming your right to work in Australia. Use full sentences, check your spelling and grammar and stay within the word limit. How does the job fit with my values and standards? This means that only persons from under-represented groups may be eligible to apply for some roles, or different steps may be used to recruit persons from under-represented groups. Please enable JavaScript to experience the full functionality of our website. Personal details your name and contact details. This will help you understand your many employer obligations, including tax and superannuation. Information on writing your cover letter, resume and answering targeted questions. Once you've submitted an application with us, there are a series of steps we follow to ensure we get the right talent on board. The country has a GDP per capita of US$53,799.94, and an average salary of AU$82,436 a year according to Living in Australia, and with high living costs in major towns and cities, the country is an . Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. This is where we ask all candidates the same set of questions. Do you have a passion for anything and everything to do with technology? If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. Looking for a rewarding career? As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. Make a difference to the lives of 8 million people in NSW. Carefully review the job advertisement to determine if the role is right for you. Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. In this stage you will be asked to provide information about your experience, interests, and education. Total remuneration package: $66338.79 - $67937.54. The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. For more information, please visit: http://bit.ly/HNEHealthSteppingUp. Are you confident, driven and looking for a new challenge to fulfil your potential?
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