lufthansa seat reservations are not possible on this flight lufthansa seat reservations are not possible on this flight

Please enable Strictly Necessary Cookies first so that we can save your preferences! Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. Honestly one has to look closely and I am not sure they do. Wont recommend anyone to fly with LFH. Most helpful comments ( as chosen by the OMAAT community ). They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly crew behaviour etc. At SN, they are already doing it partially: advance seat assignment fees already apply (12 EUR for standard seat) during online check-in (same as before check-in), however you could ask check-in agent at the airport to change your seat, that remained free. You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. in Agent at Lufthansa. Re: Lufthansa seat reservations are not possible on this flight. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. I just got a text from Lufthansa asking about our recent customer service experience. They have no noticeable disadvantages, even though they aren't ensuite. Using your booking code you have access to all your flights. I used that to log into the Lufthansa website in order to purchase a seat on the flight to Valencia. I find myself gravitating more and more towards LOT - they are usually cheaper, the service is much better and Warsaw is far superior as an airport to Frankfurt. Please contact the provider of the . In past i have travelled by Lufthansa many times when it was considered one of the best carriers. These agents are responding to their changing my PAID Seat assignments in front of the airplane by GAS LIGHTING ME back and forth between gates, seeing if I get tired waiting in multiple lines and will just take any seat. Covid is not an excuse to disregard your customers. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). Please note that, in principle, you are free to choose the seat that best meets your requirements. The names of group members must be provided up to 14 days before departure. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. D) Why are Lufthansa personnel not offering their supervisors but become angry and send you away to come back later or threaten to call the police ? I tell him no, I dont think so, I've travelled for 50 years and this is not normal. Sadly for passengers, it seems like the only thing to do is take a hard look at which flight to take and brace for a middle seat. This means that every time you visit this website you will need to enable or disable cookies again. Posted by Darcy. I was one of those die-hard LH fans for many, many years - but I'm done until they stop viewing their passengers as enemies and return to being a customer-centric premium airline. On the day of my flight I also received confirmation for those seats. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. Lufthansa is much more restrictive than United is when it comes to seat reservations in the economy cabin. Booking your plane ticket on a Sunday, and departing on Friday, could possibly save you money* based on historical data. My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. And when you calmly show them, they get annoyed, offer no thank you or apology, just stamp your passport without so much as any further acknowledgment. Lufthansa is an embarrassment to Germany and the Star Alliance. I will not travel Lufthansa next time seat selection policy is totally wrong. Time to leave star alliance and seek for better options. She came back. The Lufthansa Reservation Number is +1818^483^0820. Nope. This website uses cookies so that we can provide you with the best user experience possible. To use our mobile site, please enable JavaScript. Turns out that the SFO-> Frankfurt flight is on United, the remaining are on Lufthansa (codeshare). I recently flew to Frankfurt and was happy to chose a seat at checkin. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. Easy! You do not meet the conditions for sitting in an emergency exit row. As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. To use our mobile site, please enable JavaScript. 2.2. To the point of even threatening the Police. For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Reminder Wake up call. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. See more about our ethics policies here. Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. If they apply this to SEN, I will try hard to avoid LH wherever possible. No. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. Lufthansa is a new RYANAIR. As I recall it worked out OK, I got an aisle seat and sat with my wife, but it was not in our originally assigned seats, but for the stress it caused us that was the last time I flew Delta to Europe, and I decided to never book directly with Air France, either. By the way, travelling regularly on Lufthansa it already happens that your chosen seat gets reassigned so that they can cramp all passengers backwards, leaving 10 empty rows at the front. Country and language selection; currently. To do this, find your trip under My Bookings. Please note that a confirmed Lufthansa seat reservation does not legally entitle you to a specific seat on board the aircraft, but only to the selected category (e.g. Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. 2.1. I'm still peeved that they want $50 per seat to select a seat in premium economy. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445932', '');}, 'log_autolink_impression');airlines involved. Posted by MA Traveler (S.F Bay Area (Marin)) on 02/17/23 01:16 PM. I sat out strike day when all flights were cancelled. Register your assistance requirements by calling tel. Some of these are linked to specific airlines. Please note that the name must be identical to the name on the flight booking. I can't believe I really did this for more UA PQP. Adding the fact that I might have a middle seat is for me a reason to actively avoid them. I booked on United, then paid Turkish for a seat, only to have it disappear. Lufthansas Economy Light fares dont include seat assignments in advance. Heck with them. Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. I doubt it. You have successfully joined our subscriber list. Otherwise Ryanair wins all the time, just carry headphones to avoid on board ads. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. If you have a credit card that pays for such fees then this would be a charge the benefit would include. But that doesn't at all mean a middle seat will be assigned when better alternatives are available. I do think its particularly noteworthy how Lufthansa describes this as of course (Selbstverstndlich in German), essentially suggesting that it would be ridiculous to have any other policy. LH is absolutely lousy !! If an unforeseen flight disruption results in you needing to be rebooked onto another flight, on which there is no equivalent seat available to you. To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. I would be able to accept this, if LH's tickets in Eco Light where cheap. My outbound ticket included two checked bags at no cost. Because you need your AC confirmation number. I can see the seating part of the interface, but the link to change seats is gone. SO ! I flew Lufthansa r/t SEA to ATH, January 2022. 6 years ago. and then some people (Hallo Lue!) You have no condition or position of responsibility that would restrict you from carrying out these tasks or would lead to bodily harm in their execution. The flight is no longer a pleasant flight. any time. With the strike, I am not calling today as they have a warning on the phone that it will be a very long wait. I do. Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. This is taking profit at the expense of customers. That seemed odd since I had previously seen them on United. Advanced seat reservation is available on all Austrian Airlines operated flights for passengers holding an Austrian Airlines flight ticket. Others are not. If the fare code allows seat selection, either included or with a fee, then yes, 90% of the time, you can use the Reservation Number/Record Locator to look up the reservation on the airline's web site and also add it to you profile. Some of these seats are located in the emergency exit rows. On all of these flights I ended up getting my prefered type of seat - a window seat when I checked in. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at They are operating in a very low level that is a significant liability to the Star Alliance. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. I had to check in, pick seats, and make amendments on two of the airlines with no problem. A pop-up will appear saying that your seat selection is not complete. I am posting this out of frustration and to give others a heads up about booking this codeshare. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. Airlibe management should review this situation and take corrective action to restore the glory. Not worth it. Never again! Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. Carry out upgrades, receive special access to advance seat I will not do this again. At the Austrian Airlines Service Center. Won't respond to my refund requestwill have to do a chargeback now. LH have been going downhill ever since they got that 5* rating from Skytrax for their renderings of business class seats which dont exist, and then upped the pace of downhill acceleration after the latest government/public-funded bailout. If you disable this cookie, we will not be able to save your preferences. Atleast, i hdve decided not to travel by this airline. They are not. You will be asked to enter your information and then directed to a customer service representative. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. Please also note that any carry-on baggage must be stowed in overhead bins as no items may be put near or under the seats of an emergency exit row during take-off and landing. I will NOT be flying with you again. Is that just for LH flights or will that also be the case for LX/OS flights as well? This topic has been closed to new posts due to inactivity. Lufthansa Booking +1830299 (3190 . Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. I already hated this change. At least my United Premium Economy seats never changed and my departure is on time The main change is that right now, you can switch to any of the remaining seats *at check-in* for free, whereas going forward there will be a few. Here you will find all information about the seat reservation fees in Economy Class. Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: Please note, however, that for safety reasons there may be restrictions on your choice. Per Lufthansa website. Visit www.lufthansa.com for more information. I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. Even in economy premium I have to pay 65 euro per flight segment to reserve a seat. Our mileage bargains also offer you particularly attractive deals to selected destinations worldwide. Your feedback is important in helping us keep our community safe. To reserve a spot by telephone, just call the Lufthansa Airlines Reservation Number at 1-844 310-2412. Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. As for any chargeable seat product, the issuance of an EMD requires the simultaneous issuance of an ETKT (with flight booking) or an existing ETKT (when the preferred . They position LH as premium, yet create these ridiculous light fares. I really enjoyed that flight. Not in terms of fares, but in terms of passenger experience. Tipping for wheel chair assistance 6:02 pm. If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. Lufthansa is the biggest joke of Europe. What happens if you can't produce an entry stamp? Lufthansa is literally the AA of Europe. seat 3A). I had to check in, pick seats, and make amendments on two of the airlines with no problem. I think you're jumping the gun here when assuming the worst. not inclined to argue with the German police as a foreigner! Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. more, You seem to have JavaScript disabled. Pranjal is enthusiastic about new aircraft types and has his stories regularly picked up by renowned publications including Forbes. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Now, you have more time to plan your trip while securing the flight for your expected dates. Issuance of travel documents (tickets) 14 days before departure. Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). On the plane it was obvious that there were many open economy seats. You can only switch your seat to another seat or at a lower price. She handed me my boarding pass with a smile and I looked down and didnt say anything but I wasnt business class. You never know what it will be. The only way they can get away with such behavior is because they really force people through their hubs. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. You can find out more about which cookies we are using or switch them off in settings. total phone time all I cared was that I got my seats that I had already paid for. This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. (Can't remember whether I used my Lufthansa account or not.) To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. In addition, you can enter passport and visa information, and enter details for the Secure Flight program. United provided the Lufthansa confirmation with my reservation. The amendment fee applies per passenger per leg of the trip. I flew three airlines in my trip to Greece from California. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Alternatively, you may use. I have just noticed heightened scrutiny since the beginning of the year. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. Also bought my choice of seats. The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. The contract comes into effect with the electronic confirmation of the booking. I recently flew to Frankfurt and was happy to chose a seat at checkin. We got horrible seats and they were so small and close together, I cannot see how that was even humane. I would bet that Lufthansa's competitors in this market also charge similar fees. I did that, no hassle, paid the fee and got a confirmation number and could seat my seat numbers on both What more can you ask for? Lufthansa has lost its good reputation as it used to be. Lufthansa,,, you need to get a grip and listen to what your customers are saying to you. Seat changes may be made due to operational reasons of the airline. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. True, but Aegean does not charge the change of the seat for 25. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. You can then book or change your place here. Even BA let's you choose a seat 24 hour prior to departure. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. When online check-in is possible for departures from Bangalore (check LH's . It was the first time I ever had a panic attack on a flight from claustrophobia. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. Lufthansa First Class seats. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. When the checks from Lufty stop coming in. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. They feature at least ten centimetres of extra legroom. They changed our seats! About 12 years ago, I bought flights on Delta that put me on Air France iron. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. Not Lufthansa, but I also had this happen with Uniteds codeshare with Turkish. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. If they keep on the same track as they are, theyll be doing all sorts of nasty things before too long, such as banning Jews from flying, just you wait and see. Arrgh! The agent initially said there was nothing she could do ,not having access and didn't really want to help. Revenue almost doubled to 33 billion euros Record results at Lufthansa Cargo and Lufthansa Technik Highest Adjusted free cash flow in company history Booking momentum remains strong at high average yields Passenger numbers more than doubled: Over 100 million passengers on board again New aircraft and new cabin interior for premium flight experience Further significant improvement of Adjusted . How to contact Lufthansa Airlines customer service. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Lufthansa also need to recognise the fact that some people have breathing difficulties. I have confirmed seats for those chosen seats weeks in advance. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. In total, there will be six different business class seat types to choose from, with some including a bed of up to 2.2 metres, a baby bassinet, or extra work and storage space. Unaware at the time of booking, we wouldn't be able to select seats on a code share. This is the same system as Ryanair and other low-cost European airlines, albeit with a much higher seat fee. I stopped flying LH many years ago. (From economy to premium economy). I will avoid Lufthansa in the future as much as possible. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. their Companions). Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. Please contact Lufthansa as soon as possible after your flight for any reimbursements. And finally Miles and More is a waste of a program, incredibly stingy with both miles and promotions. Hmmm, I wonder what review they will get. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. You make changes to your journey but on your new flights, equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. This is not an ex-Philippine A350 and therefore has a 293-seat layout. The amendment fee is not refundable and is forfeited if you do not board the flight. Theyve been getting meaner and meaner and meaner with basically everything. I go 10 minutes and at that gate I find that the gate is closing and the agent there tells me YA YEAH Gates change all the time, that is the nature of travel. I've had previous issues similar to Jojo Rabbit's. Photo: Vincenzo Pace | Simple Flying. A) Why are you taking the customers money and giving them front seats, then taking them away when they show up to the gate ? By the end of 2023, the German airline will start rolling out its new Allegris cabins, featuring smart seat designs in economy, premium economy . I had to almost starve during entire journey from USA to Mumbai due to extremely bad food served and that too after funishing their service upto premium economy class. No, Lufthansa is not a racist company. However, I imagine the economics change if you have to spend a minimum of 50 for roundtrip seat assignments. Easily compare prices for carriers, arrival and departure dates, airplane cabin class, and more when you book with Expedia. Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. It is not possible to pre-select seats but in the past I have emailed Lufthansa and they have recorded a seat preference with my booking. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. This upgrade is not valid on flights operated by other airlines. Lufthansa adds $35 seat amendment fee. 5 years ago. I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. Multiple seat changes are permitted on the same leg of the trip. It is not possible to pay the fare on the bus. Please note that the choice is limited under these conditions. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. I *think* United does this as well though it's been a while since I've flown on a UA BE fare. Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . With a 180-degree recline, these seats can become flatbeds. No so fast! Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. The plane took off on time and arrived 45 min early and was not packed. Some airlines do not allow you to pick seats if you don't book from their own web site. It could be that when you check-in for your flight (online and at the airport), the seat mystery will clear up. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Lufthansa, leading the race to the bottom since becoming a "5-star" airline. The only thing I dont blame them for is their current business class product. A few days ago, I happened to look at my United app and noticed that my wife's seat selection was missing. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. Has anyone had a similar experience? Lufthansa planes are getting a major upgrade. Wizz Air baggage allowance 5:52 pm. Manage individual bookings. There are no operational reasons that would prevent a seat change. Place your seat on hold and relax, we will inform you well in advance of the date of expiry of your 'on-hold' booking. You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. But with this, they will soon be topping the charts. : 0 800 - 83 84 267. : ABCD10 or 132-312334) and your name. SAS cancelling Japan flights 5:54 pm. Photo: Lufthansa, Lufthansa To Charge For Seat Selection On Economy Light Tickets. His background in political science and economics gives him unique insight into issues surrounding international travel and governmental regulations.