pulse 3d headset cutting out pulse 3d headset cutting out

Reduce the flow on your television or relocate to a more peaceful location. Theres also a 3.5mm jack for enabling a wired connection, which can be achieved with a cable included in the box. That being said, it is astounding for the price. 2 Internet and account for PlayStationNetwork required. Please note, the Headset Companion app isnt compatible with PS5 consoles. Sony's given us a convincing reason not to look beyond PlayStation for your gaming headset with the Pulse 3D. Just got my 3d headset. I was using a USB3.1 Flash Drive, a USB3.1 Gen2 external SSD drive and the Pulse 3D wifi dongle. It offers decent stereo sound, an easy setup and a quality mic, plus it gives you a taste . Thanks for the post.What a fucking shit technology we get nowadays. Now that it's in the USB C the problem is 100% gone, makes me wish the dongle had been a USB C. Yes I switched it to the front away from my hard drive .it was warm as hell .I'm pretty sure that was the problem .. the hard drive slot gets warmer so swit h to front or get an extention wire, Mine also cut out immediately after connecting it in the back.. Connecting to the front USB fixed the issue, Really? 6 9 Related Topics PlayStation Video game console Gaming 9 comments Add a Comment destructo46 2 yr. ago All plugged into the 3 available USB A ports ! PS5 Setup https://flic.kr/p/2mwadFf. The PULSE 3D wireless headset features a refined design with dual noise-cancelling microphones, USB Type-C charging, and an array of easy-access controls. My thought was that since this dock has 3 ways to pull audio (HDMI, 3.5mm jack, and USB-C) the PS5 will see this as the main and stronger audio connection. As a result, you may hear stuttering or distortion in your audio. Not sure what it can be, but its prevalent sometime in ceratain apps in different updates. USB Type-C is a registered trademark of USB Implementers Forum. The most annoying thing in the world is when your wireless headset cuts out while youre in the middle of an important phone call or watching something on TV. Review: Sony Pulse 3D Wireless Headset The spatial audio that comes out of these gaming headphones is impressive, but cheap hardware makes it a tough sell. This is still an issue for me. strong>pulse 3d headset cutting outsan francisco jewelry district. These are just some general tips that you can try to help fix the problem of Discord audio cutting out. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. See if the problem persists. My set cuts in and out intermittently, Ive tried all USB ports with the same result. Demons Souls is one of the finest examples, with the otherworldly growls of goblins in the mines ringing out amidst the hollow shafts, while absorbing souls upon downing enemies is expressed with the feeling of a door slamming right before you. Having trouble with your Headsets crackling, audio cutting in and out, or other general issues with your PlayStation 4 controller?I think I may have found the fix for many of these issues, and it is super simple and only takes seconds!All you need to do, is reset your PlayStation 4 controller.Sound easy?that's because it freakin is!It's as easy as sticking a small pointy object into the back of your controller and resetting your PlayStation 4.Koblammy, no more audio issues!It's possible the issue could be related to a faulty 3.5 MM cable, if you do not have an alternate to test with you can pick one up cheap over at Amazon.https://amzn.to/3zffAgMThis Video is Being recorded with a Blue Snowball Microphone, you can get it at the Amazon link below.https://amzn.to/3BaTXigThe Video was captured with a Logitech C920 webcam.https://amzn.to/3yh2r5xDisclaimer: These are affiliate links and I receive a little compensation if you purchase from them, at no extra charge to you.Like, Comment and Subscribe, or may the Seven Horsemen of the Apocalypse consume your souls :)For channel updates and other random gaming junk, make sure to follow me on Twitter!https://twitter.com/xMrTiggleZxAlso, Join my Facebook page, to connect with other like minded Gamers!https://www.facebook.com/MrTigglez/?skip_nax_wizard=trueLet's play together!PSN: XMr_TigglesX Charge the battery by connecting the headset to a supported USB device such as a PS5 console or PS4 console. While some devices may maintain a connection for up to 100 feet, many Bluetooth devices perform best when used in close proximity. The Pulse 3D comes with an angular dongle which can be seamlessly inserted into your console to connect within seconds. Well it seemed everytime the HD initiated the headset would cut out. It worked without issue for 5 days but was plugged into back. What makes the Pulse 3D headset special, aside from the fact that they look really cool, is that they are specifically tuned to take full advantage of the PS5's 3D . Fix: plugged the dongle directly into the USB port in the back. There's no button to enable or disable the 3D audio feature as there was with the Platinum Wireless Headset, but that's because the tech is built in more at a system level. 1 I had constant audio cut-outs regardless of dongle on front or back of system. For PS5 users, you can use the secret button on the wireless dongle for the Pulse 3D headset to reset! Yes. Try turning your wireless router off and then on again. It can make you want to throw your device out the window! Quick Fix for Pulse 3D headset cutting out on PS5 So I have had the Pulse 3D headphones for a few weeks now and just started having them cut out, ALOT, while playing and occasionally when just putzing around or listening to Spotify. This post was a god send. The issue is likely network-related if audio cuts in and out on multiple phones. If you are using two PlayStation wireless headsets or a USB 3.0 device, use a USB extension cable to put distance between the wireless adaptors and USB devices. Best VR Headsets for Pixel 2 | Latest Choice, Best Headphones for Pubg Mobile under 2000 for 2022, Best VR Headset For Nexus 6P | Best Budget Guide 2022, 6 Best Headset for Working from Home for Hybrid Jobs, The 5 Best VR Headset for Elite Dangerous, Best Gaming Headset for Warzone | Latest Choice For Gamers, Xbox Wireless Headset Dolby Atmos not Working: Troubleshooting, Can You Use Gift Cards to Buy Oculus Games| Bits of Advice That You Must Listen, Top 5 Best Budget Gaming Headphones without Mic, How much is a VR headset for the PS? Inject a fresh aesthetic into your gaming with this Gray Camouflage headset. Consider joining r/PlayStation for a "lighter" more community focused subreddit. Still happening for me every now and then like random every few months. Press question mark to learn the rest of the keyboard shortcuts. *Available when feature is supported by game. If still facing issues, then without wasting further time, just go and asked experts for help. While holding down the CHAT button and the VOLUME+ button, slide the headsets power switch on. For that, check out our ultimate guide to fixing broken headphones. Wait until the headset light stops blinking before you pair it. If youre plugging into a laptop, ensure that your computer is plugged into the right channel. Please note, the Headset Companion app isnt compatible with PS5 consoles. Which has 3d audio. More than one audio source might be connected to your PS4 console. Ensure the plug is fully inserted into the port and the headset is turned on. Weight 295g. Select one of the settings below to change input devices, mute and unmute your mic, and adjust your mic. Ensure the plug is fully inserted into the port and the headset is turned on. Thanks. Dedicated mic monitoring button lets you easily check how you sound to your teammates. Is anyone else dealing with this issue? You may experience issues with the audio cutting in or out or entirely dropping out. It is silly that something this small could cause such an annoyance. HDMI 2.1 cable (the one that was included with the PS5). The Sony Pulse 3D headset is a brilliant peripheral I can easily recommend to any owner of the PS5. Ensure that the connector is properly seated in the port and that the audio jack is fully inserted. I imagine this is because of where much of the hardware is situated, but I will admit that things can feel somewhat overcrowded as a result. Started playing re village and it cuts out every minute or so. If you're still having issues,reset your headset. Check the placement of your device. I think the first update after launch disabled data transfer for the front usb input on my unit. I know these are not the best headphones but for 99 and wireless I was sold. (Both plugged into the back USB3.1 Gen 2 ports ), Now the Pulse 3D wifi audio is not cutting out and is brilliant! Its affordable, accessible and surprisingly competent, even when compared to its more expensive rivals. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So I have had the Pulse 3D headphones for a few weeks now and just started having them cut out, ALOT, while playing and occasionally when just putzing around or listening to Spotify. Having same issues. 3d Pulse Headset Cutting Out Anybody having issues with their 3d pulse disconnecting and cutting out on ps5? No more cut outs. Maybe only an issue with front USB? Insert a small pin or similar object (not included) into the hole surrounding the reset button on the wireless adaptor, push in for at least one second, and then release it. Post your PlayStation problems and solutions here! Did u just turn off the sleep timer on your bose app? Prepare for a new generation in gaming audio with the PULSE 3D wireless headset for PS5. This is annoying as it tends to happen at times when there is important spoken game dialogue. plastic build quality theres no metal design here. It uses a usb dongle and the light on it goes off, and the system doesnt see it anymore. Select Settings. and our Wow, just saw this & tried the USB C to A adapter workaroundPERFECT SOUND!! I'll report here if it's working. I'm just hoping this get's remedied should I contact Sony directly on this matter and has anyone else been having these issues??! It appears that there is some noise shielding issues with the Pulse3D dongle OR internally with the PS5 USB circuitry. Enjoy a fine-tuned audio experience with a choice of PULSE 3D wireless headset colors. In concept, it aims to make your gaming experience more immersive by honing in on the directional qualities of different sounds to make it feel like you are truly part of the environment youre exploring. Additionally, if the headphones are dirty or have debris in the headphone jack, this can prevent them from working correctly. Once I took the dongle for the headset and put it into the front usb port on the ps5 it has not happened again. TechRadar Verdict. Another scenario is that the headset alone is malfunctioning. Its not a feature everyone will use all the time, but it adds an extra layer of immersion that is undoubtedly worth having. Ive been using the aux cord with the controller. Same issue with Arctics 7. What we see as connectivity problems are often caused by a malfunctioning headset. In Stock. Tried different ports with no changes. The Sony Pulse 3D Headset retails for 89.99/$99.99/99, although is currently experiencing stock fluctuations due to sheer demand. It produces a punchy, loud and thoroughly enjoyable sound profile that really shines regardless of the genre youre diving into. Seen at outlets such as MTV UK, Kotaku and Trusted Reviews (obviously, Unbiased and independent advice on what to buy, This feeling is further reinforced by ear cups which hug against your head with only the smallest amount of pressure. For whatever reason when I had the headphone dongle plugged into the usbA the headphones cut out. Plot twist: battery life is actually 15 minutes, Got the header but using a PS4 and having the same issue. Because this is a Sony manufacturer's discount, you'll . On your PS4 console, launch the Headset Companion app. This with PS4 games running off of the SSD, music playing in the background from the Flash Drive and the amazing Sony Pulse 3D Audio all running in game !!! However, if they dont and the audio issues persist, youre better off purchasing a new pair of headphones. Make sure your hand or other objects arent covering the microphone if you use a phone or tablet. No more cut outs. You can enjoy a lag . With my Turtle Beach 600 Gen 1s, I'll get cut out maybe twice a month. After more than 25 hours of testing in a room . Using the headset wirelessly involves plugging a dongle-like USB transmitter into your PS5 (you can use the . Before you do that, read on to find why does my headset keep cutting out and what you can do about it so that it doesnt happen again. Receiving and transmitting devices should support the same codecs for seamless audio data transfer. The Pulse 3D comes with an angular dongle which can be seamlessly inserted into your console to connect within seconds. The fix: I have a small USB-C audio/video dock for my phone. Amazon has the PS5 Pulse 3D wireless gaming headset starting at $69. Another option is that the surrounding environment is excessively noisy. Now its in front and wont stay connected. Save my name, email, and website in this browser for the next time I comment. I was trying to pair a new controller and it wouldnt work in the front input, just the radar. Tom's Guide Verdict. If your PS5 Pulse 3D headset won't connect to your PlayStation, you can try that first! First-party exclusives benefit from 3D Audio, with developers ensuring that titles like Demons Souls, Sackboy: A Big Adventure and Miles Morales take true advantage of the next-gen hardware, although the feature wont be used so extensively by third-party developers which limits its use. And for longer. Also, check for any volume controls on your device and ensure the mic is turned up. Create an account to follow your favorite communities and start taking part in conversations. Press J to jump to the feed. The microphone is built directly into the device, so theres no need to clumsily attach an optional mic when the moment requires it. You would think you would find more hits if this was a widespread issue. Ignite your gaming nights with this sleek all-black model. 2023Sony Interactive Entertainment LLC Our staff members must strive for honesty and accuracy in everything they do. Sony Pulse 3D audio headphones cutting in /out! I think this is what is happening to me. However, if your device is using an outdated algorithm, it will be unable to do so as quickly, causing audio stuttering. Just garbage. Create an account to follow your favorite communities and start taking part in conversations. Besides the difficulty of the headsets not functioning correctly, there seem to be a few more difficulties connected to this that can be serious. It's a simple plug-and-play system, with no pairing required on any platform. Same here, just tried it this morning with my Arctis 7. 2 Internet and account for PlayStationNetwork required. If you still hear an echo,reset your headset. Then about a few min later it will reconnectbut then do it again? Press J to jump to the feed. My solution was what I did in this photo. Get it as soon as Sunday, Aug 21. Here are some choices if your microphone isnt working and youre seeking for a solution. Here are some things to try. Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. The signal is SUPER prone to interference so i just taped the dongle (or whatever you want to call the thing producing the signal) and the 4 port USB extension to my dresser, lol. If it is true, it is preferable to attempt to resolve the issue first. Rating: 5 /10 WIRED 3D audio. I've never had them cut out with sufficient charge, I been having it cut out at 3 bars an 2 bars. Check the wires for any sign of damage or wear and tear. Seems to cuts out when sound/input demands goes up and more stable during menu/idle screen. Still, there are solutions to this problem that anyone can use, so dont despair! The Pulse 3D uses a USB dongle for its 2.4GHz wireless connection. If you only hear one audio type, please adjust the volume balance of chat/game sound. If the headphones are not compatible with the device that is being used to listen to sound through them, in addition to the problem of the headphones not working, there are a few other issues that can arise that are related to the problem that can be problematic. Powered by Tempest 3D AudioTech, the PS5 console can put you at the center of incredibly immersive soundscapes where it feels as if the sound comes from every direction. If the USB port doesnt have enough power to charge your headset, try connecting to a different USB device or a different USB port on the device. The PULSE 3D wireless headset features a refined design with dual noise-cancelling microphones, USB Type-C charging, and an array of easy-access controls. Your customers will not be happy about it, either if they cant hear you talking to them, how can they trust that youre taking care of their needs? Works fine with RE 7. For example, if someone is trying to use iPhone headphones with an Android phone, they may not work. An additional toggle for adjusting the audio balance between in-game volume and multiplayer chat is also included. Audio codecs are in charge of compressing and encoding audio data in order to send it over the internet. No issues with the sound cutting off or low volume, but it does lack bass and some sound effects are rather high pitched and becomes annoying. I read reviews about how awesome these headsets supposedly were and the 3D audio feature was really astounding. But dont purchase this headset expecting the premium build quality found in more expensive rivals. 99 and promises to showcase the system's 3D audio. Battery life 12 hours. Press question mark to learn the rest of the keyboard shortcuts. A Comprehensive Guide, How to Set Oculus as Active OpenXR Runtime Solution, Is the HTC Vive Pro better than Oculus Quest 2? Due to varying clock frequency in a device (your phone) and a peripheral device, headphones using the A2DP profile can suffer audio stutters (your headphones). Simply plug the headset into your PlayStationVR as well as mobile devices with the included 3.5mm jack audio cable3. The microphone isnt high calibre, but has proved adequate when playing games with friends and partaking in zoom calls. For the past two days, no disconnects! Are there any fixes that don't involve plugging it into the front? Buy PlayStation 5 Pulse 3D Wireless Headset at Amazon. Press the OPTIONS button on your wireless controller. Slide the Microphone Level fader 2 to 4 notches to the left. Note:I saw a YouTube video explaining why headsets in general are disconnecting when you use external hard drives, not sure if the ps5 also sends some signals on the 2.4 Ghz wireless band and that's why the signal gets interrupted. The Sony Pulse 3D Headset retails for 89.99/$99.99/99, although is currently experiencing stock fluctuations due to sheer demand. And if these tips dont work, contact the manufacturer immediately so they can fix or replace it as soon as possible. I have pulse 3D's and the wireless essentially doesn't work because of crackle and disconnects. The Sony Pulse 3D Headset is the official headset for the PS5, but is it worth picking up? I had to take my headphones and check whether something had happened in the real world a few times, truly emphasising how impressive 3D Audio can be at times. I actually have had these cheap-os from Amazon since I got my PS5, & just saw this post/tried the workaround. Connect the wireless adaptor to your console. Another option is that the surrounding environment is excessively noisy. Create an account to follow your favorite communities and start taking part in conversations. And only with PS4 games, not PS5 native games. I quickly abandoned more expensive, experienced devices in favour of what that was simply more intuitive to use in most situations. So my pulse headset (fully charged) randomly disconnects from ps5 after 15 minutes or so. Create an account to follow your favorite communities and start taking part in conversations. Slide the power switch to position 1 or 2. 419K views 1 year ago This is important if you have a PlayStation 5 Pulse 3D Headset for your PS5! Sony PlayStation Pulse 3D Wireless Gaming Headset - Black . Then go to the Sound option. My 3D Pulse headset cuts out completely when ever my Nintendo Switch downloads anything (games/updates) so I literally can't use my Switch near my 3D Pulse Headset. Arctis Pro + GameDAC with latest firmware. PS4 consoles allow you to restore (factory reset) your headset by using the Headset Companion app. One possibility is that you might not have the headset plugged in correctly. It just disconnects. If you search Google for why does my headset keep cutting out, youll find over 30 million results! Only way to establish connection again in to unplug dongle then put it back in but then same issue happens. Connect to PS5 and PS4 consoles as well as compatible Windows and macOS computers using the included adaptor. Finally, theres also possible something wrong with your audio settings. If you are using a wireless headset, ensure that the batteries are charged and that the headset is within range of your device. Enjoy a seamless, wireless experience with a headset fine-tuned for 3D Audio on both PS4 and PS5 consoles1. By attempting to pair with your Bluetooth device, some of these apps may be interfering with it. and a quality USB3 hub as well for my Flash drive. Do you happen to have the brand/type of adaptor you used for the ps5? All rights reserved. If you hear audio stutters while listening to music on a PC or Mac, your Bluetooth drivers are likely faulty or outdated. I tried 2 different USB ports and it still did it. Cookie Notice If youre having trouble with your Discord audio, there are a few things you can try to resolve the issue. The Pulse 3D Wireless Headset makes a strong case as the de facto headset for the PS5. The status indicator changes behavior while the battery is charging. What a time to be alive.Needed to vent, thanks. I'm used to having to send at least one phone back for some issues everytime I upgrade. "How Games Were Made To Sound" is a registered trademark or trademark of Sony Interactive Entertainment LLC. The Reddit home for PlayStation 5. Next, check your audio settings and ensure that the correct device is selected. So hopefully all of our issues are patched soon! Getting a USb-c adapter (anker powerexpand 6-in-one from amazon.de) tonight so I will try the solution from @dangerously99 and connect my dongle to the usb-c adapter and then in my ps5 (the front has one usb-c). Try a different device. Another option is that the surrounding environment is excessively noisy. So my fix was to take an adapter that I got from an old cell phone (USB C male/USB A female) and started using the front USB C and Viola!! Really don't like how it looks and I have young children that will either pull it out or break it. The Headset Companion app might need updating. Some kind of interference. I show you step-by-step how to do it. If you own a PS5 Pulse 3D Wireless Headset and want to try out these upgrades yourself, you'll need to be part of the latest PS5 system beta. Kenneth Haight Gold Member Nov 14, 2020 #158 On the headset, press and hold the MUTE and VSS buttons. Considering returning the headphones because there is no point in paying extra for wireless which I can't use Harvbe 1 yr. ago I got the Pulse 3D headphones and had issues with it cutting in and out. Its easy to become confused when seeking out the mute button or volume control with just a blind touch, meaning I often found myself taking the headset off completely to adjust the settings. Use the CHAT/GAME buttons to adjust the relative volume of chat and game audio. Consider joining r/PlayStation for a "lighter" more community focused subreddit. Much like its PS4 predecessors, Sony has knocked it out of the park with this headset. Press the CHAT and GAME buttons at the same time to reset the volume. Audio enhancement options are available on some devices to help us improve our listening experience. 3 Built-in headset controls not supported on PS VR and mobile devices. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Overall 90% stable but sometime goes weird. . +. If any of these issues are present, likely, the headphones will not work as intended. and independent advice on what to buy. I have nothing plugged into the ps5 but it is very close to my router than runs 2.4 and 5 channels. Refined earpads and a headband strap add extra comfort. As for the audio itself, I found it to be sufficiently punchy, if a little unclean in busy scenarios when compared to more expensive peripherals. Remove any USB 3.0 devices from your console when using the PlayStation wireless headset. In this manner, you may be certain that the new gadget will better match the specifications of the audio source. Ensure youre heard by your friends online2 with two built-in microphones, optimally positioned for crystal-clear voice capture and enhanced by noise-cancelling technology. Tried different ports with no changes. There are hardware and software incompatibilities between devices that can lead to audio stuttering. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased If youre using a tablet or smartphone, ensure sure your palm and other devices arent covering the speaker. The microphone is built directly into the device, so theres no need to clumsily attach an optional mic when the moment requires it. Easily check how you sound to your teammates too with the dedicated mic monitoring button. The SteelSeries Arctis 7 was one of the best . Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. Pulse 3D Wireless Headset Visit the Sony Store Platform : PlayStation 5 | Rated: Rating Pending 1,184 ratings Price: $109.99 Sleek design perfectly complements the PS5's look. If everything else fails, it might be that the mic volume isnt turned up all the way. https://www.amazon.com/dp/B07BS8SRWH/ref=cm_sw_r_cp_api_i_1KZHRZ4ES0WFDSWZ4NQK?_encoding=UTF8&psc=1. Then got a high quality USB3 Extension Cable! But resident evil village seems to be the only game its doing it on. A: Audio can cut in and out due to faulty hardware or incorrect network configuration. My issue is I've had 3 or 4 separate occasions where the audio through my headset will become choppy and then just cut out completely for 2-3 seconds. I took two videos of the USB light blinking on and off to 'find' my headset, but I'm well within 10ft on the couch to where my PS5 is located. If these solutions dont work, it might be time to get a new pair of headphones. The PULSE 3D wireless headset features a refined design with dual noise-cancelling microphones, USB Type-C charging, and an array of easy-access controls. 4.7 out of 5 stars : Best Sellers Rank #297 in Video Games (See Top 100 in Video Games) #11 in PlayStation 5 Headsets: Date First Available : May 1, 2020 . Maybe if we get another stimulus I will splurge for another better pair, but had to share my success. This attachment area may become loose from too much wiggling or pulling on the wires or the earpiece to remove from the ears. Everything I buy, I have to google for fixes. A competent algorithm can solve this by making tiny changes to the sample consumption rate to ensure that no datagrams are missing. If any of these issues are present, likely, the headphones will not work as intended; they may not work. The new headset offers an excellent audio performance alongside a design profile that sits beautifully alongside the console itself. There are a few potential reasons why your headset might be cutting out on your PlayStation PULSE 3D. Happened on both Pulse 3D and Arctic 7P, so it's not headset issue. Ive had the issue but not as frequently as youre describing. $99.00. Customize the headset's equalizer settings directly from the PS5 menu with three readily available presets, plus three more slots to create and save your own settings. First-party exclusives benefit from 3D Audio, with developers ensuring that titles like Demons Souls, Spatial 3D Audio is both impressive and immersive, Internal microphone sounds surprisingly great. Sony PlayStation - Pulse 3D Wireless Headset (Compatible for both. I was using a USB3.1 Flash Drive, a USB3.1 Gen2 external SSD drive and the Pulse 3D wifi dongle. Try updating the app. Base stations are classified into one of three categories: Category 1, Category 2, and Category 3. I believe I have found a solution for the disconnects. Idk guys I called support they said they dont seem to see this as a problem and all the posts Ive seen have the same issue. I have reservations with some aspects of the Sony Pulse 3D Headsets overall design, but I cant deny the immediately striking impression it left upon me. The lower the link, the further you are from analog input. Ensure your device is not too close to any other electronic devices causing interference. 4.7 out of 5 stars 18,595 ratings. The microphone is built inside the headset itself, which I found to incredibly convenient as you dont have a waggling stick hovering by your mouth. On the headset, hold down the CHAT button and the VOLUME+ button. 3 Built-in headset controls not supported on PS VR and mobile devices. Try connecting them to different audio sources. Play in style thanks to refined plush earpads and headband strap. 1 Reply ohemgeeste7en 2 yr. ago This has been what I've observed too (similar scenarios, I've felt). More info, How to troubleshoot PlayStation wireless headset issues, How to pair PlayStation wireless headsets, Platinum wireless headset / Gold wireless headset.